What do Ctrip invalid orders and hotel system valid orders mean?

1, hotel system Ctrip trouble ticket: refers to the situation that the order cannot be closed or cancelled for some reason after the user submits the hotel reservation. The reasons for the failure can be that the hotel room is full, the price changes, the user cancels the reservation, etc. Trouble tickets will cause confusion and dissatisfaction of users, and Ctrip customer service needs to intervene and coordinate to solve them. For users, the failure list means that hotels cannot be booked as scheduled.

2. Effective order: An effective order refers to the situation that the order is successfully generated and paid after the user submits the hotel reservation. A valid order means that the user's reservation has taken effect, and the hotel is obliged to provide corresponding rooms and services. For the user, a valid order means that he can stay in the hotel on the scheduled date.