Traditional Culture Encyclopedia - Hotel accommodation - 120 hotel security refused to take the elevator to save people. Should they act according to the system or improvise in an emergency?

120 hotel security refused to take the elevator to save people. Should they act according to the system or improvise in an emergency?

This security guard must be wrong. If the patient has any problems, the security guard must be responsible. According to media reports, this wonderful thing happened in a hotel. When the customer suddenly became ill after checking into the hotel, the colleague immediately called 120, hoping that the doctor would come in time. Surprisingly, just as the medical staff arrived at the hotel, the security guard actually said that he could not swipe his card to let him get on the elevator without the boss's order. The elevator needs someone to swipe their card to get in, so the ambulance personnel have to wait downstairs, and then the guests have to swipe their cards at the front desk of the hotel before the ambulance personnel get there.

Fortunately, after the patient finally entered the hospital, he was treated in time and was out of danger. However, the parties still expressed their anger. You know 120, paramedics save lives. If they can't arrive in time, the patient's life is likely to be in danger. Why did the security guard stop the paramedics? Later, the hotel explained that the hotel is in a building, and the security guard is not a hotel employee, but a building property company.

Later, some media asked about the property company. The company staff explained that the security guard didn't know that the other party was an ambulance worker at that time, so he stopped. At present, the security guard has been fired. Many netizens said that the parties can claim compensation from the property management company, because the situation may be much better if they are sent to the hospital in time.

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In this regard, this incident not only exposed the implementation regulations of security machinery, but also exposed the problems existing in hotel or property management. In view of the complexity of reality, it is necessary for hotels or properties to strengthen the management of foreign personnel, and the security regulations should also be strictly implemented. The key is to strengthen the training of emergency rescue knowledge and understand the importance and necessity of strictly implementing regulations and handling special affairs. We should not only know how to strictly enforce the regulations, but also know how to deal with emergencies flexibly.

Regardless of property? No medical care, no credit cards? According to the regulations, the security guards involved are still doing things mechanically, and there is nothing wrong with being fired, but the responsibility of hotels and even property is even greater. It is taken for granted that they can't just punish security guards.