Traditional Culture Encyclopedia - Hotel accommodation - What is hotel informatization?
What is hotel informatization?
With the vigorous development of China's hotel industry, more and more hotels use information technology to improve their management level, and organically combine traditional hotels with modern information management, which plays a vital role in making hotels bigger, stronger and more sophisticated. The purpose of hotel management is cost control and operation control, and the final result is efficiency and benefit.
To achieve this goal, the timeliness, accuracy, integrity and effectiveness of management data are very important, and these characteristics are precisely the most important characteristics of information systems.
Extended data
Information embodiment
1, book online
E-commerce in China started in the 1990s and entered a stage of stable development in the 20th century. Nowadays, the popularity of 3G makes the whole network of e-commerce in V5 era take shape. In the era of e-commerce, online booking has become the most basic information step of hotels. In the era of modern people surfing the Internet anytime and anywhere, online booking is undoubtedly a more convenient and effective means than telephone booking.
2. Intelligent management
Intelligent hotel management system refers to: building equipment control system, security system, computer network system, integrated management system, etc. Through the above system, we can manage the public resources of the hotel scientifically, reduce the operating cost and ensure the safe operation of the hotel.
3. Humanized service
Hotel industry is a service-oriented industry. Nowadays, the hotel service is not a single tradition, and employees provide a series of humanized service behaviors such as serving tea, making beds and sweeping the floor. Instead, we strive to provide all-round humanized services from the standpoint of guests through information equipment to meet the diversified and personalized needs of guests.
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