Traditional Culture Encyclopedia - Hotel accommodation - Is it a big deal that the dishwasher took a roll of paper from the toilet and was accused as a "thief"?
Is it a big deal that the dishwasher took a roll of paper from the toilet and was accused as a "thief"?
According to the son-in-law who proved the dishwasher, his mother-in-law saw a roll of paper in the toilet after going to the toilet, thinking that there was no paper in the dormitory, she took it away. But then people found that the toilet paper was gone, and the monitoring found that the person who took the paper was her mother-in-law. Originally, the hotel staff only intended to fine her mother-in-law, but in the end they may want to make an example of her. The hotel manager not only regarded her as a thief, but also planned to dismiss her mother-in-law. After the incident, her mother-in-law knelt down and my mother-in-law committed suicide by taking medicine in the dormitory. Fortunately, someone found it in time and sent it to the hospital for gastric lavage before being rescued. For this matter, the son-in-law said that her mother-in-law did do something wrong, but the hotel's handling method was too rude. The old man was regarded as a thief informed criticism just because he took a roll of paper, which greatly damaged his self-esteem, but he did not intend to take legal measures.
I don't think the hotel handled it correctly. When dealing with problems, we should not listen to employees' feelings more. By the way, we should take care of employees' self-esteem. The self-esteem of the elderly is particularly strong. Treating her like a thief and making her look down in front of others is tantamount to killing her. Moreover, the elderly usually perform well in the hotel, which only shows that the management of the hotel is too indifferent. Just a roll of paper drives people like this. This practice.
Finally, the old man does not actually have the concept of stealing. She may just want to take the paper from the toilet back to the dormitory for economic reasons. The intention is not bad, but it's good to be punished for doing something wrong. There is really no need to be treated like this by the hotel. I hope the hotel can consider the feelings of employees more when dealing with things in the future.
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