Hotel Operations Manager Resume

A resume is a brief statement of resume, also known as resume sheet, or CV in English. It is often used for personal job hunting and applications, but it can also be used as a brief summary of experience for non-job seekers. A resume records a person's education, expertise, and employment experience, sometimes supplemented by personal attributes, interests, or expectations. The main purpose is often a tool used by job seekers to obtain interviews or interview opportunities, and because it is often the first filtering basis for recruitment departments or academic institutions to select candidates, its importance is evident. Below is the hotel operations manager resume I compiled for you. I hope it will be useful to you. Article 1: Resume Sample for Hotel Management Professional Manager

Personal Information

More than one year of work experience | Male | 26 years old

Residence: Beijing

Contact number:

E-mail:

Company: XX Co., Ltd.

Industry: Hotel/Tourism

Position: Hotel Operations Manager

Highest Educational Qualification

Education: Bachelor's Degree

Major: Hotel Management

School: Peking University

Self-evaluation

Many years of work experience, fluent English, strong sense of responsibility and service awareness. Many years of working experience as supervisor or above. Received oral and written praise from guests and leaders many times. Be upright, humble and generous, willing to communicate and dedicated. Work diligently, do not care about personal gains and losses, and have a strong team spirit. Good overall quality;

Job search intention

Arrival time: can arrive at any time

Job nature: full-time

Hopeful industry: Hotel/Tourism

Target location: Beijing

Expected monthly salary: Negotiable/month

Target function: Hotel operations manager

Work experience

XX Co., Ltd. [9 months]

Industry: Hotel/Tourism

Hotel Operations Manager, Operations Department

1. Good shaping

2. Responsible for the reception of important guests;

3. Host weekly management meetings and general manager’s office meeting. Report work to superiors regularly and conscientiously implement the company's resolutions;

XX Co., Ltd. [1 year and 2 months]

Industry: Hotel/Tourism

Hotel Operations Manager of the Operation Department

1. Compile and improve the hotel operation manual and various hotel operation systems of the group company;

2. Formation and recruitment of teams for various departments of the project hotel Employees and assist in training at the headquarters;

3. Coordinate the processing of various business licenses.

Educational experience

Undergraduate degree in hotel management from Peking University

Certificate

College English CET-4

Language ability

English (good) listening and speaking (good), reading and writing (good) Part 2: Hotel management professional manager resume sample

Personal information

Residence: Wuhan

Contact number:

Last job [1 year and 5 months]

Company: XX Co., Ltd.

Industry: Hotel/Tourism

Position: Assistant General Manager of the Hotel

Highest Educational Qualification

Education: Bachelor's Degree

Major: Hotel Management

School: Wuhan University

Self-evaluation

Many years of work experience, fluent English, and a strong sense of responsibility and service awareness. Many years of working experience as supervisor or above. Received oral and written praise from guests and leaders many times. Be upright, humble and generous, willing to communicate and dedicated.

Work diligently, do not care about personal gains and losses, and have a strong team spirit.

Good overall quality;

Job intention

Arrival time: can arrive at any time

Job nature: full-time

Hoped industry: Hotel/Tourism

Target location: Wuhan

Expected monthly salary: Negotiable/month

Target function: Hotel general manager assistant

Work experience

XX Co., Ltd. [1 year and 5 months]

Industry: Hotel/Tourism

Assistant General Manager of the Hotel in the Operation Department

1. Responsible for the training of employees’ service awareness, skills, etc.; supervise the service quality of various departments and deal with problems that arise at work at any time;

2. Responsible for daily external business and the formulation and implementation of various plans ;

3. Responsible for communication and coordination with guests and subordinate employees. If guests or employees put forward opinions or suggestions, they will be resolved and adopted in a timely manner within the scope of authority;

XX Limited Company [1 year and 3 months]

Industry: Hotel/Tourism

Assistant to General Manager of the Hotel in the Operation Department

1. Responsible for staff scheduling and attendance review; do handover work during breaks;

2. Review and sign for confirmation of daily reports, and submit them to the finance within the time specified by the company system;

3. Assistance The personnel department is responsible for the supervision, guidance, assessment and recruitment of personnel work in the store;

Educational experience

Bachelor's degree in hotel management from Wuhan University

Certificate

College English Band 4

Language ability

English (good) listening and speaking (good), reading and writing (good) Part 3:

Self-introduction:

Honesty, trustworthiness, dedication, innovation, enterprising and pioneering are my pursuits. I am able to endure hardship and have strong adaptability

Work experience:

20xx— Restaurant Manager

Responsibilities and achievements:

I serve as the floor manager and am fully responsible for the business operations of the entire restaurant and the creation and implementation of the restaurant management system. I am also responsible for the daily management of this department and all aspects of the restaurant management system. Communicate and cooperate with the department's work, complete the work assigned by superiors and reflect it in a timely manner. Pre-job training for new employees of the hotel, training on employees' appearance, courtesy and attitude in daily work, and understanding employees' thoughts and emotions, service Operation, ideological style and coordinate the working relationship of employees. Make temporary arrangements for staff on various floors and departments, and keep an eye on the guests' dining and service situations. Handle guest complaints, control and organize the scene, and participate in training courses for grassroots employees. Formulate and monthly employee assessment and evaluation...

200x-200x Operations Manager

Responsibilities and performance:

1. All pre-construction preparations for the hotel: ( Engineering design, decoration layout design, lighting design, regional layout design,)

2. All personnel preparation during the hotel preparation period: planning staff recruitment, design training courses, design staff establishment, personnel recruitment and appointment, Pre-job work simulation drill)

3. All personnel training during the hotel preparation period: (theoretical training, business process operation training, behavioral discipline training, simulation drill training, practical drill training, team cooperation simulation drill)

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4. Rectification of problem hotel operations: (Break-and-expenditure analysis, marketing plan planning, front office and kitchen coordination optimization,

Market positioning analysis, business method analysis and design)

5. Improvement and training of hotel front office service skills during operation: (grooming and instrument specifications, service process specifications, operating process specifications, management process specifications, management model analysis and setting)

6. Tailor-made preparation of various aspects of the hotel Job code of conduct (behavior prevention system, hotel culture, operating procedures, hygiene standards, reward and punishment system, etc.)

7. Quantitative performance management: quantitative quality management, quantitative task management...

200x-200x Floor Supervisor

Responsibilities and achievements:

1. Be a good assistant to the restaurant manager and complete the tasks assigned by superiors according to quality, quantity and time. .

2. Play a role model, have strict requirements on yourself, strictly supervise and train subordinates, and conscientiously implement various rules and regulations, service specifications, and operating procedures. Complete all service tasks with high quality and quantity.

3. Carefully organize restaurant staff to conduct business training to improve service skills and business level, familiarize themselves with the menu and drink cards, memorize the daily supply varieties, and understand the reception of guests on that day.

4. Pay attention to employee discipline and service attitude, and understand employees' thoughts, emotions, operating techniques and ideological styles.

5. Hold meetings before and after work to implement daily work plans and keep the restaurant clean and tidy.

6. Check the dining table decoration and positioning of tables and chairs before starting a meal, and check the placement of tableware in the cabinet after receiving the meal.

7. Check the restaurant’s electrical switches, air-conditioning switches, and speakers, and do a good job in safety and energy conservation.

8. Responsible for the storage and information of tableware, sauces and supplies on the floor.

Education and training:

Vocational skills and expertise

20XX--20XX Part 4:

Basic information

Name: Wang xx Gender: Male

Marital status: Married Nationality: Han

Household registration: Beijing Age: 34

Current location: Hong Kong Height: 176cm

Contact number: 135*****

Email:

Job search intention

Hopeful position: Hotel/Operations Manager

Working experience: Professional title: No professional title

Job search type: Full-time Available date: Any time

Work experience

March xx —In July XX, XX Co., Ltd. served as operations manager. The main responsibilities are:

1. Responsible for the overall management of each chain store under the company;

2. Responsible for establishing the chain standardization system, writing standardization manuals for each department and supervising the implementation;

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3. Responsible for establishing the chain’s training system;

4. Responsible for improving hotel products and the hotel’s overall image, and conducting analysis of peer products;

5. Responsible for formulating branch plans Quarterly performance appraisal system.

From March xx to July xx, xx Co., Ltd. served as the operations manager. The main responsibilities are:

1. Responsible for the overall management of front-line departments such as the hotel's front office, guest rooms, catering, etc.;

2. Responsible for the control and management of hotel operating costs;

　3. Responsible for external relations related to hotel operations;

　4. Responsible for establishing and implementing service standards and quality control.

Education background

Graduation institution: xx University

Highest academic qualification: Bachelor's degree

Graduation date:

Major: Hotel service and management

Language ability

English level: good

Mandarin level: excellent

Cantonese level: good

Self-evaluation

I have been engaged in hotel management for many years. I have accumulated rich experience in communicating with guests in actual work. I have keen insight and am good at handling interpersonal relationships. I have a cheerful personality and am full of enthusiasm for life, so I am popular among my colleagues. My personality of speaking up and learning by doing allows me to keep up with the times and apply theory to practice in a timely manner.

Chapter 5:

Basic personal information

Name: *** Gender:

Age: *** Birthday:

Figure: *** cm **kg

Residence: Shanghai

More than * years of work experience

Contact information

Telephone: 1* *********(Mobile phone)

E-mail:

Last job [2 years and 5 months]

Company: XX Hotel Ltd.

Industry: Hotel/Tourism

Position: Operations Manager

Highest Educational Qualification

Education: Bachelor's Degree

Major: Hotel Service and Management

School: Central China Normal University

Self-evaluation

I have been engaged in hotel management for many years and have accumulated a wealth of experience in practical work. Experience in communicating with guests, keen insight, and good at handling interpersonal relationships. I have a cheerful personality and am full of enthusiasm for life, so I am popular among my colleagues. My personality of speaking up and learning by doing allows me to keep up with the times and apply theory to practice in a timely manner.

Job intention

Time to start: Within one month

Nature of job: Full-time

Hopeful industry: Hotel/tourism

Target location: Beijing

Expected monthly salary: Negotiable/month

Target function: Operations director

Work experience

20**/9—20**/2: XX Hotel Co., Ltd. [2 years and 5 months]

Industry: Hotel/Tourism

President’s Office Operations Manager

1. Responsible for the overall management of each chain store under the company;

2. Responsible for establishing the chain standardization system, writing standardization manuals for each department and supervising its implementation;

3. Responsible for establishing the chain's training system;

4. Responsible for improving hotel products and the hotel's overall image, and conducting analysis of peer products;

5. Responsible for formulating the quarterly performance appraisal system for branches.

　20**/8-20**/8: XX Hotel [2 years]

Industry: Hotel/Tourism

Operations Manager of Operation Department

1. Responsible for the overall management of front-line departments such as the hotel front office, guest rooms, and catering;

2. Responsible for hotel operating cost control management;

3. Responsible Outreach work related to hotel operations;

4. Responsible for establishing and implementing service standards and quality control.

Education experience

20**/9--20**/7 Bachelor's degree in hotel service and management from Central China Normal University

Certificate

20**/6 College English Band 6

20**/6 College English Band 4

Language Ability

English (Proficient) Listening and Listening (Proficient) ), reading and writing (proficient)