Why was the hotel reservation automatically canceled via WeChat?

In both cases, it may be a problem with the hotel. The hotel's auditors often make irresponsible mistakes. It is not common but not uncommon. When encountering this situation, actively negotiate with the staff. The rest is normal. Normally there will be no cancellations for no reason. There are several possibilities.

1. After the latest check-in time filled in when booking, the hotel has the right to cancel the order

2. The website did not send a confirmation text message when booking. At this time, it is possible that the hotel Cancellation due to lack of room or price issues

3. The hotel does not accept the booked product due to price or inventory issues, but this will generally not be canceled directly, but will be informed to the consumer first.

If you really encounter an inexplicable cancellation and it is not a normal cancellation status, you can contact customer service to complain.