Traditional Culture Encyclopedia - Hotel accommodation - What knowledge do the salespeople in tobacco hotels need?

What knowledge do the salespeople in tobacco hotels need?

Marketing knowledge, product knowledge and service skills.

1. Marketing knowledge: Marketing is the key to the operation of tobacco hotels, and salespeople need to know how to attract customers and increase sales. You can learn marketing strategy, consumer psychology, brand promotion and other aspects of knowledge.

2. Product knowledge: The core products of tobacco hotels are cigarettes and alcohol. Salespeople need to know the types, brands and tastes of all kinds of tobacco and alcohol in order to better promote products.

3. Service skills: Good service quality is the key to attract customers. Salespeople need to master the knowledge of service skills and improve their service level.