Traditional Culture Encyclopedia - Hotel accommodation - What are the working hours of a room attendant in a hotel? All night?

What are the working hours of a room attendant in a hotel? All night?

The working hours of room attendants in hotels are generally an 8-hour work system, divided into three shifts. If you encounter the night shift, you will stay up all night.

There will be more people in the normal shift, and less people in the other two shifts? 8:30-17:00 ?14:30-23:00 ?23:00-8:00 (every Each shift will have a half-hour meal break). Each hotel is roughly the same, with minor differences.

The main job responsibilities of the room attendant:

Go to work on time, collect keys at the main service desk, wear work clothes and work badges, and enter the workplace.

Be in good spirits and keep the purpose of service in mind. Treat guests with courtesy, polite language, high-quality service, and strengthen management.

Be familiar with the accommodation conditions of guests on this floor, and proactively greet and guide guests. Welcome to come back after leaving the hotel, check the room facilities in time, and notify the front desk.

Clean and tidy the room in a timely manner, replenish disposable items (once in the morning and afternoon or according to guest requirements), change bedding for each guest, disinfect according to regulations, and keep records. It is required that the supplies are complete, the facilities are in good condition, there is no dust on the floor, and there is no peculiar smell in the room. Do a good job in cleaning the stairs, washrooms, toilets and guest rooms.