How to complain about a hotel on the app

Complain directly to the platform.

To complain directly through the Meituan platform, open the official Meituan app. After logging in, find Mine on the main page and enter. Click customer service at the top of the page. After entering the chat box, enter the complaining merchant and follow the process prompts. Just fill in the content and operate it.

Meituan Hotel, in 2019, the number of domestic hotel room nights booked by Meituan Hotel was 392 million. On October 1, 2019, the highest number of room nights booked in a single day exceeded 3 million.