Traditional Culture Encyclopedia - Hotel accommodation - Can I get a refund for short-term rental at Home Inn?
Can I get a refund for short-term rental at Home Inn?
If it is a deposit, it can be refunded when checking out.
If you want to stay at a Home Inn or join a Home Inn, you must know the check-out procedures so that you can have a pleasant stay and feel relaxed physically and mentally when you leave.
The specific check-out process of Homeinn Hotel is as follows:
1. Before check-out, prepare the room number of the room you want to check out, the check-out time, items added or subtracted from the room, and The guests' requirements when checking in (check whether the entrusted matters have been completed, and deliver the laundry and entrusted repair items to the guest in advance.) Organize the relevant content and confirm that the person is present to check the room.
2. When the floor attendant receives the room number notified by the room service center or the guest requests to check out, he should check immediately.
3. If you encounter a "Do Not Disturb" or locked room, you should immediately call the cashier to ask whether the guest can check the room. If not, the information about failed room checks will be reported back to the service center and cashier office in a timely manner to ensure that the room status is correct.
4. When checking the room, you should first confirm the room number and knock on the door as required. Check in a certain order.
5. The first is to check whether the guest has left anything behind and return it in time. If the guest is not seen, the front desk cashier and service center should be notified in time. Particular attention should be paid to whether there are guests' clothes in the wardrobe (wall cabinet), bathroom, under pillows, drawers, etc. Is the safe locked?
6. The second is to check the condition of the guest room and the guest's consumption in the guest room, mainly: ① Whether the guest room equipment and supplies are damaged, such as telephone, TV, and remote control. Are there any damages to sofas, chairs, wardrobes, etc. ② Whether guest cotton fabrics are missing (missing) or stained, such as towels, bath towels, bathrobes, etc. ③Whether guest supplies have been taken away by guests or damaged and then thrown away, such as water cups, ashtrays, hangers, service guides, etc. ④ Check the refrigerator to see if the drinks in the wine basket have been consumed. After the inspection is completed, close the refrigerator door and cabinet door (pay attention to whether the pull tabs and safety rings of the drinks and small wine bottles are open). Check the quantity and quantity, and check whether other items are missing. Whether the wine and beverages in the mini refrigerator in the guest room have been consumed or replaced by the guest. When checking, keep an eye out for guests cheating on the refrigerator.
This is the information about the check-out procedure of Home Inn. I hope you are ready to check out as required. After the waiter completes the inspection, you can leave with confidence.
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