What is the work content of the front desk of the e-sports hotel?

The main work of the hotel front desk reception is:

1, do a good job of collecting and archiving guest-related information, and check relevant information.

2. Receive guests, deal with the difficulties and requirements of guests in the hotel in time, and provide corresponding services and necessary assistance.

3. Provide inquiry service, but remember not to tell others the guest information casually.

4. Pay attention to all kinds of publicity activities of the hotel, and publicize guest rooms and hotel facilities and services.

5. Attend the reception staff's regular meeting, solve problems in time, and carry forward the sense of ownership and responsibility.