Traditional Culture Encyclopedia - Hotel accommodation - How to deal with the graffiti of hotel pedicure telephone

How to deal with the graffiti of hotel pedicure telephone

Find and correct mistakes in time, correct mistakes and update publicity materials, improve employees' service awareness and professional level, and feedback system.

1. Find and correct mistakes in time: Hotel staff should carefully check and confirm whether the telephone number is correct when booking pedicure service by telephone. If mistakes are found, they should be corrected in time to ensure that guests can successfully book services.

2. Correct the mistakes and update the publicity materials: the hotel should update the publicity materials in time, including the hotel website, brochures, business cards, etc. , to ensure that the pedicure phone number is correct, and guests can make a reservation conveniently and quickly.

3. Improve staff's service awareness and professional level: the hotel should strengthen the training and management of staff, improve staff's service awareness and professional level, ensure that staff can accurately and enthusiastically answer guests' calls and help guests solve problems.

4. Feedback system: The hotel can set up a feedback system, so that guests can feedback their problems and opinions in time, correct their mistakes and improve their services in time, and improve their satisfaction and loyalty.