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How to do a good job in hotel front desk design

Abstract: The design of hotel front desk is a key point of hotel design. Hotel front desk is related to the design of the whole space and has become the most important part of hotel lobby design. A creative front desk design will definitely leave a deep impression on the guests! What are the points for attention in the design of hotel front desk? Focus on lighting, materials, design and modeling, and guide the guests to go through the formalities. Please pay attention to how to do a good job in hotel front desk design. First, how to arrange the front desk of the hotel

First of all, in terms of function, the front desk of the hotel is the window for hotel guests to check in, check out, consult and deliver luggage, and it is also the window for the hotel to serve the guests directly, so it should meet some basic facilities in terms of function, such as network, computer, data cabinet, cash register system and safe box.

Second, from the plane layout, the front desk design of the hotel is the most important position in the lobby. The front desk of the hotel needs to have a logistics office area, a front office manager's office area, etc. Generally speaking, the main room should be photographed behind the front desk of the hotel, which is more convenient for hotel management. The hotel logistics area is also generally connected with the valuables safe, which is convenient for service personnel and provides safer private space for guests. Some hotels even set up duty lounges in the front desk area.

Thirdly, from the aesthetic point of view, the design of the hotel front desk is the focus of the hotel lobby, and it is necessary to highlight the lighting, materials, design and modeling and guide the guests to go through the formalities. Generally speaking, the design will design a beautiful foreground background and provide a relaxed and pleasant environment for the guests.

Second, how to design the hotel front desk

Two aspects

The front desk design of hotel desk mainly focuses on color and modeling. What color to choose depends on the hotel logo and hotel decoration style. Front desk style needs to match the hotel type positioning.

key point

As a must for customers, the front desk decoration must be exquisite in materials and workmanship. Generally speaking, different plates have different textures, and wooden materials give people a warm, comfortable and heavy feeling; Metal products give people bright, modern and fashionable meanings. But no matter what kind of material, we must choose durable and colorfast products.

Three details

Location: Generally speaking, the obvious location of the front desk at the entrance and opposite the door is not only a highlight of the hotel, but also convenient for customers to check out.

Layout: the countertop should be clean, beautiful and generous, and green plants are also essential to reflect the image of the hotel and set off the atmosphere.

Height: the design of the front desk should consider the uniform height of the front desk staff, so as not to cause customers to miss the service staff or the service staff to be located at the front desk too abruptly.

Third, the hotel front desk decoration design principles

economy

Economy lobby is generally located in the lobby of the hotel, which is the golden place of the hotel. Hotels can make full use of this place with the largest passenger flow and set up profitable facilities.

Therefore, the setting of the front hall should occupy as little lobby space as possible.

safe

The setting of the front hall follows the principle of safety. On the one hand, it means that the setting of the front hall must ensure the safety of the "cashier room" and prevent things that are harmful to the hotel's cash and accounting activities; On the other hand, the design of the front hall should be able to keep secrets for the guests, and the guests should not be easily informed of the situation of other guests.

Therefore, the front desk of the hotel is mostly linear and semi-circular, with fewer circles.

obvious

The location of the lobby should be obvious, that is, the visibility of the lobby is relatively strong. Guests can find the lobby as soon as they enter the hotel, and the staff in the lobby can also see the passing guests entering and leaving the hotel lobby.

If the front hall of a hotel is not easy to be found by guests, then its setting is unreasonable. In addition, the principle of obviousness in the front office also includes clear Chinese and English signs in the front office.

aesthetics

The front office should not only complete the check-in procedures efficiently and accurately, but also leave a deep and good image for the guests.

Therefore, the layout, lighting, color and atmosphere of the front hall can not be ignored.

profit

The setting of the front desk should also pay attention to the connection of each work link, so as to ensure the improvement of the work efficiency of the reception staff and save the time and physical strength of the guests. The front desk of most hotels is designed around the "room control rack".

This method is most conducive to improving the reception efficiency in the front office. "Time and motion research" is an essential work in the design of the front hall.

4. What are the taboos or points for attention in hotel front desk design?

1. It's best not to design it directly opposite the hotel gate, because turning your back on the guests will make them feel insecure, especially if there is wind blowing behind them.

2. It can be designed in a private place, but it must have a guiding design to let the guests feel intuitively.

3, don't be too far away from the logistics office area, otherwise the work is very inconvenient.

4. The length of the service desk and the ratio of the number of rooms to the lobby area should be well controlled, otherwise there will be very serious problems, and the worst thing is that it is out of proportion to the lobby or does not meet the room demand.

Five, the hotel front desk renderings

Luxury hotel front desk decoration renderings 1

Luxury hotel front desk decoration effect Figure 2

Luxury hotel front desk decoration effect Figure 3