The hotel is very sad

"What kind of hotel is the girl's house?" "The hotel has everyone, and it is bitter and tired." "The hotel eats youth meals." This is what I often hear around me.

Every time I used to go home, someone would enthusiastically ask, "What does this big girl study?" My dad always takes the initiative before I speak: tourism and hotel management. And I will answer this question word for word every time: I studied hotel management.

My dad didn't want others to know that I studied hotel management, so he deliberately added the word tourism in front of hotel management. My dad didn't mean to look down on hotels, but people are scared. Everyone in my hometown thinks that studying hotel is not a good major. They think the hotel is a very messy place, and the people in the hotel are not good people.

"If you dare to be a hotel, I will break off the father-daughter relationship with you." This is what my roommate's father said to my roommate when I was about to graduate a year ago. At that time, I felt funny and sad after hearing this sentence. Everyone around us has a different impression of the hotel, but they all agree that the hotel is not a good place. Including the neighbors in my hometown, including my father who wants to break off the father-daughter relationship with his roommate.

Later, when I graduated, someone said, "What do you think of a college student, the daughter of the old Yao family, who is going to be a waiter?" Those who claim to be equal in occupation all went to hell at this time.

That's right. I'm the one who carries plates.

02

Yes, I studied hotel management. It is often said that hotel management still needs to be studied. I really can't refute it.

Most students decided to change careers when they graduated, because they were really tired.

There is a saying in the hotel: treat women as men and men as animals. This statement is not false at all.

Anyone who has done catering knows that the canteen is the most tired. When I was an intern, I was lucky enough to spend two weeks in cross-training within two weeks, and my hands were covered with cocoons. Every time I fall asleep after work, I don't want to talk, and I don't have the strength to talk. There are many guests in the western restaurant, which is very messy. Often a table has to be turned over several times. Everyone in the viewing area should use a one-meter-long tray to take the garbage to the trash can behind the restaurant.

But do you really think that being a hotel is just a little tired? Then you are wrong.

In the hotel, you will meet many guests of various identities: stars, bosses, nouveau riche, drunkards, hooligans, perverts … all kinds of qualities.

I remember that it was my second Saturday as an intern in a western restaurant. As usual, I am very busy, and some tables have been turned over twice. The restaurant is full of plates, the chef's frying pan and the guests' voices. In short, it's a mess, almost covering the music played in the restaurant.

But all the noise suddenly stopped. Sure enough, China people love to watch the fun: a middle-aged uncle in his forties pointed to a restaurant waiter, an intern girl who hasn't 18 yet, and he wanted to spit out all his spittle. Seeing the intern girls apologize and wipe their tears from time to time.

It turned out that the little girl in the restaurant saw the empty plate on the guest's table and thought it was an empty plate after dinner, so she took it away. The guest was angry when he saw it, saying that the plate that had just been scalded with hot water had been taken away before it was useless. When I was furious, I opened my mouth and scolded the intern girl directly, and everything was adamant. Finally, the restaurant manager apologized to the guest, took a new plate, ironed the plate for the guest himself, and exempted the order, and the matter went away.

I don't think the little girl did anything wrong, but she was wronged and scolded. Yes, we provide dishes, and you have paid for them, but you only paid for the meal.

Later, I told this story to my cousin, and I said that the little girl was so pitiful. Cousin said: Yes, that guest's quality is really low. The little girl has apologized to him, but she still insists.

Leaving aside the relationship between customer and service, it is contemptible to talk about his tolerance for a little girl as an adult. Just like a storm in this girl's youth, it is easy to destroy the flowers of the motherland.

A person's attitude towards the waiter can best reflect a person's quality.

03

It suddenly occurred to me that Yun-peng Yue, a crosstalk performer, worked as a waiter in a restaurant when he was 0/7 years old. Because the two bottles of beer ordered at Table 3 were wrongly written as Table 5, he was scolded by the guests for nearly three hours at the checkout and was fired in public, which left a great trauma to Yun-peng Yue. Later, Yun-peng Yue stepped onto the stage of the Spring Festival Gala. In the face-to-face interview, the host asked him what he remembered now. Yun-peng Yue cried and said, I still hate him or hate him. I apologized to him and said all the nice things, but he still did. When he said this, he burst into tears. The host asked him if he had written this experience into cross talk. He said no; The host asked him why, but he said he didn't dare to think about it. I don't want to recall this.

On the Venus Show, Venus talked about this experience again. Xiaoping Cray said: I should thank him by rights, but I still can't get over the thought of him scolding me.

Pliem Changde said: The most important thing for people is dignity. 17 years old, in the flower season, with independent consciousness and self-esteem. If I 17 was scolded for three hours and six bottles of beer, I would be wronged and I would not forgive. Maybe I won't grow into a "healthy" person.

Tao Xingzhi said: If you want to be respected, you must first respect yourself. No matter whose fault it is, when the guest starts cursing Yun-peng Yue, it is no longer worthy of respect.

Well, you paid the money, but the bill doesn't include the beating and scolding fee. It is illegal to insult others. Well, yes, I serve food, but besides serving food, I am also an individual like you, an individual with dignity. Even if you don't need dignity, others do.

I remember my mother wanted me to be a kindergarten teacher at that time. I was a hundred reluctant, thinking that children were too difficult to do, so I chose this hotel management with good employment. Finally, I found that being a kindergarten teacher is to coax children, and being a hotel is to "coax" adults. The nature has not changed, but the difficulty has increased.

After working in the hotel for one year, the hotel staff will carry out renovation. Most of my friends and classmates have left the hotel. Whether I will be a hotel or not, I really think everyone in the hotel is the most respectable and distressing.

Especially for girls, girls have to stand in high heels for eight or nine hours to greet people when they come to their holidays; Sometimes working overtime for more than ten hours passes, and it is often too late to eat; Aunties who stay up late at night are often abnormal, so they should resist other people's gossip; Meet guests with different attitudes. Low-quality guests are just like those Yun-peng Yue met at that time, or even worse.

That's right. I'm the one who carries plates. Please take care of everyone in the good wine shop.