Traditional Culture Encyclopedia - Hotel accommodation - I booked a hotel in E Long and paid for it online. The hotel refused the order because there were no rooms available. When will E Long refund the money?

I booked a hotel in E Long and paid for it online. The hotel refused the order because there were no rooms available. When will E Long refund the money?

First, contact E Long and ask why.

It is suggested to distinguish the responsibilities, check whether the website indicates the need to book a hotel, and if not, you can complain to E Long. Because if there is no special explanation in advance, we must ensure housing.

Under normal circumstances, E Long will refund the money within 72 hours.

Remember to call and ask.