Why did Ctrip pay the money in the hotel and show that it was postponed? And how do I get this back?

Hello! Thank you for your attention to Ctrip.com!

Hotels booked online by Ctrip can place extended stay orders. If you need to extend your stay, you need to place an order directly through Ctrip. For the extended stay, you need to re-choose to use coupons to enjoy cashback. If you can't choose to extend your stay, or you didn't choose the coupon option when you extended your order, you can re-order online and choose the coupon, and indicate the extended order and your room number in the supplementary explanation. You can click "My Ctrip-Hotel Order" in the upper right corner of the page, click "Generate Hotel Extended Stay Order" on the right side after the corresponding order or click the order number, and select "Generate Hotel Extended Stay Order" at the bottom of the order information page ~

You can search "iCRIP" of Ctrip WeChat official account on WeChat, reply "Binding" or "Association", and you can use WeChat to book Ctrip products, and there are exclusive promotions to surprise you who love to travel ~

In addition, I recommend you to download the "Ctrip Travel" APP(/m/c270), "Ctrip is in hand, just leave!"

Move your finger, scan the QR code below and follow the download, making an appointment for consultation easier ~