Traditional Culture Encyclopedia - Hotel accommodation - Can Yilong Hotel be canceled?
Can Yilong Hotel be canceled?
Hello, this question needs to be explained separately depending on the type of order: 1. When booking a group purchase order, you can apply for a refund if the coupon is not used in advance. Refund method: 1) Members can log in to their eLong account to make a refund on their own; 2) Or call the hotline 4009-333-333, turn 4, and inform customer service of the reason for your cancellation, and the customer service staff will assist you in handling it. Thank you. 2. For ordinary orders, the cancellation policy is subject to the order. If it is indicated that it can be canceled, it can be canceled before the latest cancellation time limit of the order. Cancellation method: 1) Members can complete the cancellation operation independently in the website account; 2) If there is no order under the account or no cancellation instructions, please call the hotline 4009-333-333 and turn 1, and the customer service will assist in the cancellation operation according to the order details.
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