What are the standards for five-star hotels?

Five-star hotel guest room standards:

1. Number of rooms and area standards: at least 50 rooms (sets) available for rent, 70% of the room area (excluding bathrooms) and corridor) not less than 20 square meters, with single rooms, suites, luxury suites with at least 5 bays, and disabled rooms. The equipment in the room can meet the general requirements for the daily life of disabled people.

2. Decoration reference standard: luxurious decoration, including luxurious upholstered bed, desk, wardrobe and hangers, coffee table, chair or simple sofa, bedside table, bedside lamp, table lamp, floor lamp, full-length mirror , luggage racks and other high-end supporting furniture. The interior is covered with high-grade carpets or high-quality wooden floors. Use area lighting and the target illumination is good.

3. Basic equipment standards: There is a bathroom equipped with a high-end toilet bowl, a dressing table (equipped with a basin and a dressing mirror), a bathtub with a shower head (there is no need for a shower head if there is a separate shower room) , equipped with shower curtain and clothesline. Take effective anti-slip measures.

The bathroom uses luxurious building materials to decorate the floor and walls. The colors are elegant and soft. Zoned lighting is used and the illumination of the objects is good. There is a good exhaust system, 110/220V power socket, and telephone auxiliary machine. Equipped with hair dryer and scale. Cold and hot water are available 24 hours a day.

4. Communication equipment standards: There are telephones that can directly make domestic and international long distance calls. There are instructions for use and a local telephone directory next to the telephone.

5. Information equipment standards: color TVs, audio equipment, and closed-circuit television studio systems. There are no less than 16 broadcast channels, including satellite TV programs or self-produced programs, with channel instructions and program lists. The content played should comply with Chinese government regulations. Self-operated programs must have at least 2 channels, be broadcast no less than twice a day, and end broadcast at no earlier than 1 a.m. in the evening.

6. Equipment guarantee standards: Very effective anti-noise and sound insulation measures, including inner curtains and outer blackout curtains. There are stationery items suitable for the star rating of the hotel itself, as well as hotel service guides, price lists, accommodation regulations, introductions to the city's tourist attractions, the city's tourist transportation maps, and newspapers and periodicals suitable for hotel guests.

7. Various service standards: guest rooms and bathrooms are fully tidied once a day, bed sheets and pillowcases are changed daily, guest supplies and consumables are fully replenished, and rooms are cleaned and tidied at any time at the guest's request, and guest supplies are replenished. Supplies and consumables. Provide turndown service with good night cards, flowers or gifts. Hot and cold drinking water and ice are provided 24 hours a day, and tea or coffee is provided free of charge.

The guest room is equipped with a mini-bar (including a small refrigerator), which provides sufficient drinks, hard liquor is placed in an appropriate place, drinking utensils and a wine list are provided; guests can meet guests in the room, and extra chairs can be provided upon request and tea service. Provide wake-up service and message service; provide dry cleaning, wet cleaning, ironing and repair services for clothes, and can return them to guests within 24 hours. Expedited service is available 16 hours a day.

8. Food delivery service standards: There are food delivery menus and drink orders, and Chinese and Western breakfast and dinner delivery services are provided 24 hours a day. There are no less than 10 types of food delivery dishes, no less than 8 types of beverages, and no less than 6 types of desserts. There are food delivery signs that can be hung outside the door. Shoe shine service provided. Shoe shine service provided.