Front desk personnel monthly work summary 8 articles

Front Desk Personnel Monthly Work Summary 1

Most of the positions I have worked in are at the front desk. In order to better serve customers, I have worked at different levels. , customers with different needs, I provide different help and services. In addition to doing my best to serve customers, I also actively respond to various activities organized by the industry. I often participate in various competitions organized by the unit to show myself and Achieved excellent results and received awards from the unit.

1. Ideologically, actively participate in the party’s various principles and policies, and consciously abide by various laws and regulations.

2. At work, no matter where you go, you must strictly demand yourself, study your business diligently, and strive to be an expert. With such a firm belief, I have become proficient in savings, accounting, planning, credit cards, personal loans and other businesses, and I will make detailed work summaries in each subject. Now I have become an expert in the bank's business.

3. In terms of study, since I joined the work, I have never given up on learning theoretical knowledge and business knowledge. Since the finance school I graduated from is a technical secondary school, I used my spare time to study on my own in college when I first started working. While studying theory, I also studied business more and integrated the financial knowledge I learned into my work to continuously improve my business level.

Finally, what I want to say is that the above are just some of the achievements I have achieved in my work, which are inseparable from the help of the leaders of the unit and colleagues. I have always believed that no matter how bright a match is, it will only produce a small amount of light. But if you use a match to light a pile of matches, it will burst into flames. I hope to use my bright youth to ignite the passion of everyone around me, and to ignite every colleague around me with the fire of youth.

Front Desk Personnel Monthly Work Summary 2

The past 20xx year was a fulfilling, busy and happy year. On the occasion of the arrival of the New Year, looking back on the journey, in the almost one year since I came to our xx hotel, as a newly hired employee, with the care and help of our front office department leaders and colleagues, I have grown from I didn’t know anything about receptionist work in a hotel, but I am now able to work independently. From being afraid to speak to being able to communicate with customers freely! I would like to sincerely thank the department leaders and colleagues who helped me, thank you! Now I will make a summary of the work of the previous year.

The front desk is the starting point for displaying the hotel's image and services. For guests, the front desk is the first step for them to contact our hotel. It is the first impression of the hotel and the facade of the hotel, which is very important. Therefore, the front desk represents the image of the hotel to a certain extent. At the same time, the hotel's service to guests starts from welcoming guests at the front desk. A good start is half the success. With an understanding of its importance, we must do our job seriously. Therefore, I have been strictly following the hotel's regulations in the past 5 months. To sum up, it can be summarized in the following five aspects:

1. Like all other service industries, politeness

Etiquette: how to keep smiling, how to greet guests, and how to serve guests Provide services, the language to be used to customers in the service, etc.

2. Pay attention to the image. The front desk is the first impression of the hotel and the facade of the hotel.

Therefore, our front desk staff must wear light makeup, work clothes, and work in a good spirit. Face to face with the guests, thereby maintaining the image of the hotel and allowing guests to understand and see the spiritual outlook of our Yibang. So as to leave a deep and good impression! Moreover, it is also conducive to the improvement of our own image and cultivation. Thus, it affects our future life.

3. Training of front desk business knowledge

Mainly the daily work process. The daily work of the front desk is very cumbersome, including guest check-in and check-out, phone transfer, inquiries, Provide information, luggage storage, and inquiry and verification of airport pick-up and drop-off information. Inspection and verification of orders, room arrangement, handover work during shift handover, etc. Therefore, we must maintain a serious, meticulous work style and sense of responsibility at all times! So as not to cause a lot of inconvenience to guests and colleagues!

4. Front desk English

The possession of some front desk English skills is a basic requirement for each of our front desk receptionists, so that they can better serve guests from foreign countries.

Regarding the reception in English, I thought it would not be a problem for an English major like me. However, when I received foreign guests later, many problems came up. For me, I have not been exposed to English for more than a year, and then I understood that I Many of the words are unfamiliar, and the names of many facilities and equipment in the hotel have never been exposed before.

Fortunately, our hotel organized English training for receptionists, which enabled me to review and consolidate the words I had learned before. I also learned a lot of words that I had never been exposed to before, such as the names of many facilities and equipment. Through this kind of training, we understand that we should never forget to study and recharge ourselves at any time! Only through continuous learning can you make better progress and continuously enhance your abilities in all aspects!

5. Focus on the overall situation, regardless of personal gains and losses

Regardless of whether it is working time or vacation time, if the hotel has temporary task assignments, I will obey the arrangement and actively cooperate. Find reasons to shirk. As a member of xx, I will dedicate myself to the hotel. I actively participate in activities organized by the hotel to strengthen the relationship between colleagues and communication between departments. And learn more about the basic situation and business content of our hotel. Continuously lay the foundation for better work in the future.

In the past year, I have had many shortcomings, such as lack of communication with leaders and colleagues, and also some shortcomings at work. My colleagues suggested to me that I would be nervous when there are many guests. As the new year approaches, I will definitely overcome this mentality in my future work. I am also very grateful to my colleagues who gave me advice!

Because you and I realize our shortcomings, we have the opportunity to correct them. It also helps me a lot! Although the work at the front desk is sometimes relatively trivial, everything big and small must be done seriously. So I will do everything with my heart. Thanks to the department leaders for their teachings and the opportunity given to me by the company. I will study harder and work harder in the days to come!

Front Desk Personnel Monthly Work Summary 3

20xx has passed. Unknowingly, I have been working as a front desk in the company for nearly a year. There are no departments like the company's business, marketing, finance, etc. The contribution to the development of the company is large and direct, but since the company has set up this position, the leaders must think that its existence is necessary. Through thinking, I believe that no matter which position or job you are engaged in, it is part of the company's overall organizational structure and we are all working hard for the company's overall goals. During this year, with the care and help of the company leaders and colleagues, I successfully completed the corresponding work. Of course, there are also many shortcomings that need improvement. The work in 20xx is now summarized as follows.

1. Daily work at the front desk

1. The receptionist at the front desk is the first person to show the company's image. Since I joined the company in June 20xx to xx, I have strictly followed the company's requirements. , treat every visiting customer enthusiastically, and guide them to the relevant office. For business personnel who come to sell door-to-door, greet them politely and organize and archive the practical business cards and brochures left by them, so as to facilitate future work. In the past few years, we have received a total of about xx users.

2. Answer and transfer calls, copy faxes and distribute letters. Answer any incoming calls carefully with an accuracy rate of 98%; be able to treat harassing calls tactfully and reasonably to improve work efficiency; when sending faxes, pay attention to whether the other party has received them. to see if it is complete and clear. When copying, pay attention to whether the copied information is complete to avoid missing copies of information. If there are any letters, they will be handed over to the relevant personnel in a timely manner.

3. Temporary incident handling: When the drinking water barrels are found to be insufficient, they will promptly ask Dahe people to deliver water. When the required items at the front desk are not enough, we will promptly apply for purchase such as: paper towels, copy paper, disposable paper bags, etc. When the printer is out of ink, it will call the ink refill salesperson to refill the ink. When the office phone bill is about to be used up, go to the business office in advance to pre-deposit. If items in the office are broken, such as air-conditioning switches and bathroom lights, we will call the state-owned property management company in time and let the property management staff check the cause. If you need to buy the equipment yourself, buy it yourself and let the property management staff install it. If there is a problem with the switch attendance machine, please contact the merchant directly. After-sales solution, if there is a problem with the phone line, please ask the telecommunications office to solve it. In short, when encountering problems, we will find ways to solve them in time.

2. Comprehensive affairs work

1. When project department personnel need to book tickets or air tickets for a business trip for rooms, air tickets and birthday cakes, I will contact the ticketing department in time and continue to follow up until the tickets are issued. Send it to the company to affect the itinerary of business travelers for free; so far, a total of about 70 tickets have been booked. For leaders or colleagues who need to book a room on a business trip to xx, after booking the room, I will text or call the leader or colleague to confirm the hotel details; there is also the employee birthday cake reservation. I will confirm the time with the employee the day before the reservation, and the day of the birthday. Tell xx to send birthday wishes on xx, and order a total of xx birthday cakes in 20xx.

2. Document organization and office asset registration. The training materials and confirmation forms received from the project department staff are organized into categories in portfolios; Zhang Li will stamp the newly purchased books in the office first. They are then numbered to facilitate asset management. Now there are xx books in the office. Other office equipment (such as notebooks, optical drives, sockets, etc.) are also registered in detail, and employees sign and register according to company regulations when borrowing.

3. Attendance statistics. Export the attendance details from the attendance machine before xx of each month. If you are unclear, send an email to check with everyone, and then make a statistical summary and send it to Wang Lanying on time.

4. Organize employee activities. Organize employees to go to the Agricultural University at 5 pm every Wednesday. Through the activities, everyone can improve their team awareness and exercise well. The weather has been cold recently, and the number of people willing to go out is also small. During the reduction, a table tennis competition was organized, but the effect was not particularly satisfactory. This is also an area that needs to be improved in the future.

3. Other work

While completing their own work, they also assist in completing the work of other departments. For example, assisting software project department personnel in binding project documents; assisting Xue Yiming, the marketing department, and working with him to send gifts to customers and prepare tender documents, etc. In the process, I also gained some new knowledge.

4. Shortcomings in the work

1. When purchasing office supplies, I did not plan well and did not think comprehensively. I only saw what was lacking in front of me. This needs to be done by myself in the future. Pay more attention and worry more.

2. There were mistakes in the attendance statistics process. Although they were corrected at the time and did not have a big impact, this also reminded me of the importance of being careful. After the attendance statistics are made, I must check them carefully. , confirm that it is accurate before sending it out. The same is true for some letters of the same type. If you send out an error and then modify it and resend it, it is easy for others to think that you are a careless person. Although this kind of mistake is only occasional, it is inevitable. Try to avoid it.

3. The effect of organizing outdoor activities near winter was very poor. In the meantime, we also discussed with Zhang Li to do indoor activities together and provide everyone with chess, checkers and other activities suitable for indoor play, and organized and implemented them. However, This still cannot achieve the effect of outdoor sports, and solutions to this situation are still being considered.

5. Work plan for 2021

1. Improve your initiative and communication skills, be more attentive, careful, and consider all aspects thoroughly in order to complete your work better.

2. Strengthen communication with various departments of the company. Understand the company's development status and the work content of each department. With this knowledge reserve, on the one hand, you can answer customers' questions promptly and accurately, and transfer calls accurately; or you can briefly answer customer questions within your ability. In the past year, I especially want to thank Zhang Li for her help. She enthusiastically and patiently taught me a lot and trusted me. I feel honored to have such a colleague and to work in such a company that treats employees well. I am proud of the company. It is a new year now. In this year, I will be down-to-earth, complete my work seriously, and do my best for the development of the company!

Front Desk Personnel Monthly Work Summary 4

I entered the company as a consulting assistant on x, x, 20xx and became an ordinary employee of the company. I was promoted to the trainee manager of the Administration and Human Resources Department on x, x, 20xx, and was officially appointed as the manager of the Administration and Human Resources Department x months later. Looking back on nearly a year's work from joining the company to the present, I can see that there have been improvements and shortcomings. Let me summarize my work in three parts.

1. Personal Conduct

When I first joined the company, as a new employee, I did not understand many aspects of the company. In order to adapt to the new working environment, I used my zero-level skills to mentality to accept every job here, every colleague, and every system of the company. In order to understand the situation as quickly as possible, I collected a lot of company information to study. When I encountered something that I didn't understand or was unclear about, I asked my colleagues for advice in a timely manner. In this way, I mastered the company's situation in the shortest time and laid the foundation for my work. Due to my efforts and outstanding performance, I was promoted to the trainee manager of the Administration and Human Resources Department in June.

During my tenure as the manager of the Administration and Human Resources Department, I worked conscientiously, adhered to principles, and did every job well. Integrity and strong principles are also the professional qualities that must be possessed when working in human resources. The administrative and human resources department itself is a balancing lever that adjusts the interests of the company and employees. Being upright ensures fairness and impartiality in handling affairs. For example: adhere to the assessment system when conducting employee attendance assessment, and do not relax conditions due to anyone's personal reasons; strictly abide by the college system in organizing meetings, participating in training, etc., and use this as a benchmark. When employee behavior does not meet the requirements of the system, , strictly implement the behaviors stipulated in the system and impose penalties for violations.

2. Management thinking

I appreciate Wang Shi’s words in Global Communications’ advertising: Everyone is a mountain, and the most difficult mountain to climb in the world is actually oneself. Work hard, even a small step forward will lead to new heights. According to my understanding, different heights have different visions and different angles of thinking about problems. Then we need to think about problems from the leadership position and the company's perspective and grasp the overall concept. Only in this way can the plans and suggestions we provide be effective. It is comprehensive and valuable; only then can we treat work as our own business, put the interests of the company and employees first, truly share the worries and reduce stress of leaders, and contribute our meager strength to the growth of students.

3. Actively organize employee activities and employee training

Employee activities are an effective regulator to relax tense working conditions and a way to increase team cohesion. Employee training is a way to improve employee quality and It is an effective method to unify understanding, unified thinking and unified action. Therefore, during the last half year of work, we organized many employee activities and trainings, such as organizing employee basketball games, rope skipping competitions, execution training, skills training and other projects, which gained the employees' support. recognized.

4. Administrative service work

Administrative work is a service work that provides good services to various departments, cooperates with the work of each department, and establishes a family environment for each employee. Warmth and making every employee feel a sense of belonging is our unshirkable responsibility. To this end, we first start by beautifying the office environment, conduct hygiene evaluations every week, and publish lists to praise those with good hygiene and criticize those with poor hygiene, so that every employee can realize that the office is our home. Celebrating the birthdays of employees who have their birthdays is also part of establishing corporate culture, so that employees can feel the care of their loved ones and the warmth of their families.

5. Lawful rewards and punishments

Lawful rewards and punishments are also an effective way to motivate employees. Providing spiritual and material rewards to employees who have made significant progress and made outstanding contributions is a recognition of employees' achievements and an effective way to motivate other employees. To this end, we have selected the Progress Award, Contribution Award and Outstanding Employees in 20xx to encourage truly outstanding employees and set an example for other employees. Of course, it is also essential to give corresponding punishment to employees who violate company regulations, fail to complete work in time, and produce results. Of course, punishment is not the purpose. We not only make employees realize their mistakes, but also encourage them to be diligent and diligent. Work hard and submit a satisfactory answer to every job.

In the past year of work, I have made great progress due to my efforts. Through the work summary of the Personnel Department, I have found working methods and techniques to better implement the personnel work in 2021.

Front Desk Personnel Monthly Work Summary 5

Time flies so fast. In the blink of an eye, I have been working in the company for a year. During this period, I gained a lot and felt a lot. Since taking office, I have actively adapted to the new working environment of the company and the new job position at the front desk. While conscientiously performing their job responsibilities, and with the help of superiors and colleagues, they can complete various tasks assigned by superiors on time and in a good manner.

At this time of alternation between old and new, I would like to summarize my work this year as follows:

1. Understand the importance of the position of front desk clerk

To do a good job in the position of front desk clerk To work, you must have a deep understanding of the importance of this position. The front desk position not only reflects the company's image, but is also the first impression of the company by external customers. The front desk is also the window for the company's external image. Every word and deed represents the company. The image of the front desk is the image of the company. The workload in the past week has been relatively light. It mainly involved tidying up the office environment, checking attendance, reception, printing, copying, closing windows and cutting off power after get off work, and tasks temporarily assigned by the leader. Perhaps due to the social Inexperienced, the work tasks are not completed very well, I hope to make progress in the future. From these days of practice, we can conclude that it is not easy to do simple things well, so simple things should be done carefully, repeatedly, and happily!

2. Continuously learn, expand your knowledge, and improve your ability to cope.

During the work process, you must be good at summarizing, be diligent in thinking, and gradually improve in the continuous learning process. By yourself, you can gradually program and integrate complex things. You should promptly correct things you mishandled and try not to make the same mistakes again.

3. Requirements for yourself

1. As a front desk clerk, in addition to being down-to-earth and working seriously, you should also pay attention to communication with various departments. Understand the company's development status and the work content of each department. With this knowledge reserve, you can answer visitors' questions promptly and accurately, and transfer callers' calls accurately.

2. On the premise of doing things according to regulations, you should also pay attention to methods, have a firm attitude, speak tactfully, and strive to improve your service quality.

3. Do things thoughtfully and carefully. Don't let some small problems lead to big mistakes, so you must first think about the consequences.

4. Feedback to superiors on work progress and problems encountered during the work process that cannot be handled in a timely manner.

In 20xx, I will continue to learn, improve myself, actively cooperate with the company's progress, and contribute a small amount to the company's future development.

Front Desk Personnel Month Work Summary 6

In the blink of an eye, the time of 20xx was lost in the palm of my hand like fine gravel, although the time in the past year has been gone. , but after going through this period of work, I also left more valuable wealth in my hands.

Looking back on this year, under the active leadership of the leaders, our xxx company has developed rapidly in the past year. Although there were many dangers during the period, we actively responded and worked hard to overcome the unfavorable situation in the market. Turn crises into opportunities, and turn pressure into motivation to move forward!

As a front-office HR employee, in order to cater to the company's development and expansion, I also actively play my role in my work, recruit more talents for the company, and manage the company's employees well. situation, so that all departments of the company can move forward without worries. Now, one year has passed, and I have experienced a lot of things at work. Here is a summary of my work over the past year:

1. Personal improvement at work

< p> As an employee of xxx, I felt the company’s determination to develop as early as in the meeting! I know that only if I have sufficient abilities can I keep up with the pace of the company's development. To this end, in terms of learning, I work hard to update myself all the time so that I can improve my thinking at work, constantly deepen my understanding of various departments of the company, and improve the quality of recruitment.

In addition, I also used my free time to practice my reception skills, learned reception etiquette and terminology, and better improved the image of the front desk. Moreover, in terms of life, I also actively pay attention to the development of the country and understand policy changes, so that I can cultivate a correct world view and values, actively help others in life and work, and cultivate my own good personal morality.

2. Personnel work

In terms of personnel work, due to the situation this year, basically all of our recruitment is conducted online, and only a small number of people go to job fairs in person. But I still received nearly xxx resume submissions in one year.

Because as the company develops, the talents we lack become even more important! To this end, I have been actively recruiting and strive to recruit suitable talents as soon as possible.

In addition, we are also actively participating in school recruitment. By recruiting many fresh graduates and cultivating suitable talents by the company, it is more suitable for our current shortage of manpower.

In terms of personnel information management, because many new people have joined and many old employees have resigned this year, I have specially updated the company’s employee information several times to ensure that every employee The information is complete.

In general, my work has developed rapidly this year, and I have been busy updating myself. Now, one year later, not only have I grown a lot, but the company has also grown a lot! But in next year's work, I will work harder to maximize my contribution and become an outstanding personnel!

Front Desk Personnel Month Work Summary 7

The three-month probation period has come to an end. In the position of the administrative front desk of the General Management Department, I have learned more than just It is some knowledge about work, and more about how to behave and do things. Since I have just graduated from college, I undoubtedly lack work experience. I am very grateful to the company for providing me with the opportunity to learn and grow. In the past 3 months, I have completed a number of work events in the administrative front desk position, but the main work events are as follows:

1. Front desk administrative affairs work

1. Transfer switchboard calls, send and receive faxes, letters and newspapers;

2. Receive visitors and notify relevant departments;

3. Register office supplies, printers, fax machines , Inspection of office equipment such as copy machines;

4. Printing, copying documents and managing various forms and documents;

5. Supervising employee attendance and outing registration;

6. Regular updates of the company address book;

7. Ordering daily drinking water and flower care matters;

8. Timely filling of food in the small conference room;

< p> 9. Keep the front desk work area and company hall clean and orderly;

10. Complete tasks assigned by superiors and cooperate or assist others to complete other tasks.

2. Daily reimbursement and month-end accounts work:

1. Do daily scattered reimbursement. In electronic format, classified backups are saved every month so that the account amounts can be queried at any time.

2. Register monthly monthly expenses accurately and in detail, update them in a timely manner and check consumption amounts with suppliers to ensure clear accounts at the end of the month, report and reimburse the financial account in a timely and accurate manner, and properly keep monthly expenses All documents for expenses and invoices that need to be reimbursed should be kept as copies for future inquiries or item warranty purposes.

3. Booking air tickets and hotels

Order air tickets for business trip employees by searching online and comparing air tickets with favorable prices. After the employees come back from the business trip, they will be reimbursed for their air tickets. Regarding hotel reservations, it is mainly for Mr. Wang and other important guests of foreign companies.

4. Fruit time and attendance work

1. Fruit time is held every two weeks. I am mainly responsible for the purchase, cleaning and cleaning up of fruits after the fruit time.

2. Attendance needs to be registered every day, attendance results should be summarized once a week, all attendance records should be summarized by the end of the month, and the final attendance report should be compiled and submitted to the Finance Department and the Deputy General Manager for signature and confirmation .

5. Personnel administration work

1. Appointment for interviews: Cooperate with personnel related to personnel, make phone calls to make appointments for interviewers, and receive interviewers after making appointments. For example: asking the interviewer whether the interview questions should be in English or Chinese, issuing interview questions to the interviewer and some follow-up work.

2. Handling entry/resignation procedures. Regardless of entry or exit, relevant procedures must be handled for them; such as issuing/collecting access cards, workstation badges, work cabinet keys and stationery, etc.

In the days to come, I will work harder to improve service quality. I must have a good service attitude towards both company employees and foreign guests, and try to satisfy them all. Working quickly, efficiently, and making as few mistakes as possible are the goals I want to achieve. In addition, I will also strengthen my etiquette knowledge and Mandarin learning to improve my overall quality. Although I have some minor flaws, I believe that with my own efforts, I can create a good image for the front desk of our company.

Front desk personnel monthly work summary 8

1. Human resources work

1. Employee recruitment. Although our company is a high-tech enterprise, it does not have many employees, only more than 100 people. Like many companies, we formulate a recruitment plan at the beginning of the year. Each department puts forward employment needs and reports them to the general manager and chairman for approval. The Human Resources and Administration Department recruits employees based on department staffing and related needs. In terms of recruitment channels, in addition to recruiting through local talent networks, we also cooperate with local employment agencies. We also launch employee introductions, and we post recruitment advertisements on the streets ourselves. Basically, we recruit employees in this way. Over the past year, we have There were two labor shortages (August and early November), but the company's production and development needs were basically met during other periods.

2. Employee onboarding management. We have improved employee onboarding procedures and processes, although we have many areas where many companies are unable to match in terms of labor and personnel. But there are still many areas that need to be improved. We have also made some improvements in this area, such as the commitment of employees to join, the deposit system for dormitories, the use of written notices for employees to join, etc., and the onboarding management of employees has been strengthened. .

3. Employee attendance management. The main thing is to strictly enforce the daily leave system for employees, ensure that attendance data is collected within the specified time every month, do a good job in daily management of attendance, and provide accurate data for company management. Attendance management is also an important basis for the company to calculate employee remuneration. The company's front desk staff changed too quickly, and four people were replaced successively, which once caused chaos in attendance management. After focused rectification, the passive situation was reversed and normal attendance and attendance were ensured. The management of leave, overtime and business trips basically ensures effective attendance management, ensuring that attendance statistics and accounting are error-free throughout the year. Successfully completed the attendance statistics work.

4. Supervision of attendance and discipline. Abnormalities in employee attendance have been reduced (employees), and the phenomenon of late arrivals and early departures has been controlled. As long as there are any abnormalities, the administrative department will send them to the relevant departments through oa, and review them at the middle and end of the month. The supervision of attendance discipline has become relatively standardized. Announcements and penalties for disciplinary violations. Effectively strengthened supervision.

5. Management of employee labor relations and labor contracts. In accordance with the requirements of the labor law, the Human Resources and Administration Department signs labor contracts in a timely manner based on the actual situation of the company. All new employees sign labor contracts on the day they join the company. The signing rate of labor contracts reaches 100%, and the complaint rate about the performance of labor contracts is zero.

6. Conduct exit interviews with resigned employees, understand the reasons and mentality of employees for leaving, retain outstanding employees in a timely manner, and pave the way for the maintenance and maintenance of corporate image and future cooperation between the two parties.

7. Employee insurance. Add or remove employees who leave or join the company, handle insurance procedures for employees, ensure the stability of personnel and employee interests, declare and pay various employee insurances on a monthly basis in a timely manner, and the administrative department handles work-related injury insurance for all employees when they join the company. A month later, he was provided with collective accident insurance, which reduced the risk of employment.

2. Administrative management work

Administrative management is another major task of the Personnel Administration Department. It is mainly responsible for the company’s canteen, dormitory, environmental sanitation, company vehicle management, etc., and at the same time It also handles some external contact matters and is the functional department of logistics services.

1. Carry out safety and security work. Strengthen the management of the communication room; hold regular communication room safety meetings 4 times a month; strengthen night inspections, and fix the windows of the canteen to prevent outsiders from climbing in. A door guard has been installed in the communication room, and a new communication room patrol device has been installed. In addition to strengthening safety and security work, our department also conducts safety precaution education for employees, improves the visitor registration system, and security guards have a registration system for outsiders, turn on the alarm system at night, and make good use of monitoring equipment.

2. Implement door inspection work.

Judging from the inspection situation, employees are actively cooperating. The main problem is to maintain this system for a long time. There were no major safety incidents or accidents in the company throughout the year, which effectively guaranteed the normal order of the company.

2. Conduct a thorough inspection of the 6S management system. Starting from the second half of the year, the company's departments will be inspected on the implementation of the management system from time to time every week. From the daily inspections, we found that problems in sorting, cleaning, and standard matters are relatively concentrated. The Administration Department has carried out investigations on the problems found during the inspections. Taking photos and forming written materials, and sending them to various departments through OA, the overall appearance of the company has been completely changed.

3. Do a good job in network management. In addition to normal network maintenance throughout the year, we have also implemented restrictions on the external network and prohibited some computers from using the external network. Updated the system for the company's computers, effectively ensuring the company's production and operations.

4. Do a good job in supervising and providing suggestions. Starting from the second half of the year, the Human Resources and Administration Department is responsible for the implementation of suggestions and proposals. All projects that have been approved by the general manager will be followed up and inspected, and the results of the proposals will be announced on the 25th of every month.

5. Responsible for fixed assets management. According to the fixed assets catalog list provided by the Finance Department, our department controls the accounting, numbering, inventory, transfer, depreciation and other aspects of the fixed assets of the department to ensure that the user, location and usage of each asset are within control. The asset accounting compliance rate reaches 100%.

The content of personnel administration work is complex. The above summary is what the personnel administration department has done relatively well. The things it has done well are also the things that should be maintained in the new year. However, there are many shortcomings. This needs to be studied in the plan, and it is also something that needs to be highlighted in the 2014 work plan. We will report on it in the new year's work plan.