Traditional Culture Encyclopedia - Hotel accommodation - What if the hotel deposit is refunded directly but the money is deducted?
What if the hotel deposit is refunded directly but the money is deducted?
1. Contact the hotel: First of all, you should contact the hotel as much as possible and ask why the deposit was seized. You can provide details such as order number, checkout date and amount. If the hotel gives a reasonable explanation and you agree with their handling method, then the problem may be solved.
2. Check your receipt: If you are still not sure why you were deducted, you can check your receipt, such as the hotel check-in contract or receipt, to see if it contains any clauses or tips about possible deductions.
3. Seek help from the third party: If you can't reach an agreement with the hotel on the deduction, you can complain to the local consumer association or the tourism supervision department and ask for their help and advice.
4. Legal relief: If the above steps can't solve the problem, you can consider seeking legal relief. You can consult a lawyer or bring a lawsuit to the court to recover your deposit.
In short, if your hotel deposit is deducted without reasonable explanation or refund, you should take appropriate measures to safeguard your rights and interests.
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