Work content and responsibilities of hotel front desk

The work contents and responsibilities of the hotel front desk are:

1, responsible for the check-in and check-out procedures of hotel guests.

2. Provide warm, polite, accurate and timely service for the guests.

3. Grasp the housing trends and information, control the housing status, and sell the housing flexibly.

4. Obey the arrangement and management of the front desk foreman/supervisor, and specifically complete the reception, inquiry, reservation and cashier service.

5. Detailed handover records; The night receptionist needs to do all kinds of business statistics.

6. Attend relevant departmental meetings and trainings.

7. Complete other tasks assigned by superiors.

Development prospect of hotel front desk

With the development of economy and the prosperity of tourism, hotel management has also become an industry with good prospects, great potential and high wages. Every year, many parents and candidates pay attention to the development prospect of hotel management specialty.

Judging from the characteristics of the current hotel management industry, the hotel management industry is very short of middle and senior talents with strong professionalism, comprehensive ability and high academic qualifications. Therefore, it is a very good choice if students choose to study hotel management in university.