International Hotel National Day Reception Plan

The "Eleventh" Tourism Golden Week is approaching. In order to better build harmony and ensure that tourists have a happy, peaceful, peaceful and harmonious holiday, we have carefully arranged and made overall arrangements, and adopted various measures to do a good job in the "Eleventh" tourism reception. The first "Eleventh" Golden Week, with a long time and a good tourist season, is expected to stimulate tourists' desire to travel, and Taimu Mountain is expected to usher in a tourist peak. In order to do a good job in the safety of the Golden Week, the coordination leading group called all member units and relevant departments to hold a special meeting, and made comprehensive arrangements in light of the actual situation. All units have a clear division of labor, perform their duties and cooperate with each other to strengthen the safety management during the festival and achieve the goal of "safety, order, high quality and high efficiency". Comprehensively investigate the hidden dangers of safety facilities and equipment, highlight warning signs, do a good job in safety awareness education for employees, and formulate emergency plans to ensure that safety facilities are in place; Seriously carry out maintenance, complete life-saving equipment, and eliminate potential safety hazards; Hotels should focus on food hygiene checkpoints and strengthen the safe operation of small catering and family tourism drinks. Open a hotline for consultation and complaint service, pay attention to safety precautions, and strengthen supervision and management. At the same time, establish enterprise self-discipline mechanism, strengthen honest management and standardize service education, hold training courses, and comprehensively improve the comprehensive quality of instructors. Increase publicity efforts to put in advertisements, print leaflets, picture books and other materials, and distribute them to various high-speed toll stations for tourists to receive and consult, and publicize them widely.