What responsibility does the customer bear for falling down in the hotel (according to what law)

According to the actual situation, judge the size of the fault and bear the corresponding responsibility.

1. If the hotel fails to fulfill its security obligations within the scope, for example, if the customer falls and is injured due to wet ground, it shall bear the personal safety responsibility of the consumer;

2. If consumers are at fault, they can appropriately reduce their responsibilities.

3. Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Laws in the Trial of Personal Injury Compensation Cases Article 6 If a natural person, legal person or other organization engaged in business activities such as accommodation, catering, entertainment or other social activities fails to fulfill its security obligations within a reasonable range and causes personal injury to others, the people's court shall support it.

Article 17 If the victim suffers personal injury, the compensation obligor shall compensate for the medical expenses and income reduced due to missed work, including all expenses such as medical expenses, missed work expenses, nursing expenses, transportation expenses, accommodation expenses, hospital food subsidies and necessary nutrition expenses.

Extended data

Cases in which consumers' personal and property rights and interests are infringed due to unsafe service places such as hotels, cabarets and banks are frequently reported in newspapers. In 2003, the Supreme People's Court issued the Interpretation on Several Issues Concerning the Application of Laws in the Trial of Personal Injury Compensation Cases, which established the operator's security obligations and defined the scope of obligations and the responsibility boundary of the security obligor.

Security obligation is a legal obligation established by law based on the principles of good faith and fairness after comprehensively considering the social and economic value and moral needs of establishing this obligation in adjusting the order of commercial activities. Specifically, it refers to the security obligations undertaken by operators in the business premises for the personal and property safety of consumers, potential consumers or other people who enter the service premises according to law.

References:

Baidu Encyclopedia-Security Obligations