Traditional Culture Encyclopedia - Hotel accommodation - Reading insight-the art of learning accurate observation and effective communication

Reading insight-the art of learning accurate observation and effective communication

What the brain can "see" is limited, and it can handle even less. Simply put, insight is to see the essence of things through their appearances.

Amy Herman, the author of Insight: Enhancing Your Vision and Changing Your Life, will tell you that insight can be cultivated.

There is a good example in the movie: when Kayongo, an African guy, walked into a hotel room in Philadelphia, he found that the small soap in the bathroom was replaced with a new one. For most people, this is nothing unusual.

But Kayongo immediately went to the front desk with soap: "I'm useless for this soap, I won't pay." Besides, what about the one I used last night? ""this piece was sent and that piece was thrown away. " This answer surprised Kayongo.

Although he graduated from an American university, he comes from Uganda, Africa, which is famous for its war, poverty and disease. More than 2 million people die of dysentery every year, but most people can't even afford a soap for washing their hands. However, in America, soap has become something that can be used once and thrown away casually.

Kayongo found it hard to accept. So, he drove around to collect the used soap in the hotel, then polished and disinfected it with a recycling device and redistributed it. In this way, the "Global Soap Project" charity was born!

Since then, Kayongo has recycled 65,438+000 tons of soap, helping people in 32 countries on 4 continents.

20 1 1 was nominated as a "hero" by CNN, which is a well-deserved honor.

Soap that has been used only once has been replaced by a new one. Not many people noticed this detail. Even if they do, Kayongo is the only one who can connect it with the economic and environmental significance behind it and start charity.

From an unremarkable detail to an admirable career, the starting point is insight.

If you want to impress your boss and family talents, you need to rearrange your world view and change your insight method. And this book to say "insight into Li art", the key is summarized as follows:

Mastering the basic skills of observation art is to overcome our perceptual filter, that is, we can't just look at what we want to see, what we see should be objective and not influenced by others, and I can see changes at the same time.

The insight into art should focus on three aspects:

1. See what others can't see;

2. Find something that should exist but is missing;

3. See what is really important.

At the same time, the methodology of observation is given. Learn to ask questions when observing, that is, the four W's, who, what, where and when. Attention must be objective. A picture is used as an example in the article.

& lt input class = "PGC-img-caption-ipt" placeholder = "picture description (maximum 50 words)" value = "cafferent" style = "box-sizing: border-box; Outline: 0px color: rgb( 102, 102,102); Location: absolute; Left:187.5px; transform:translate x(-50%); Filling: 6px 7px Maximum width:100%; Width: 375px Text alignment: center; Cursor: text; font-size: 12px; Line height:1.5; Background color: rgb(255, 255, 255); Background-Image: None; Border: 0px solid RGB (217,217,217); border-top-left-radius:4px; border-top-right-radius:4px; Border-bottom-right-radius: 4px border-bottom-left-radius: 4px transition: all 0.2s cubic Bezier curves (0.645, 0.045, 0.355,1); " & gt& lt/TT-image & gt;

1. Who (person)

Who is the hero in the painting? A lonely woman. Take a closer look. Is there anyone else in the painting? There is no one else's shadow on the glass. She is lonely.

Is there any other information about this woman? Is she single or married? We can't tell her apart and we don't know her name. How should we describe this woman? She looks very white, unlike a minor, but her face has no wrinkles, so she is about twenty to forty years old.

How tall is she? According to the proportion of tables and chairs, it should be normal height. How much does she weigh? Although her coat is very thick, it can be seen from her fingers, neck and legs that she should be of normal weight or thin.

What about her skirt? A person's clothes hide a lot of information. She is wearing a yellow hat with cherry decoration on the left and drooping brim on both sides. What kind of hat is this?

If I search for "milliner" on the Internet, there will be 69 million results. If I search for "bonnet with drooping brim", it will be reduced to 30 million results. The first few links will tell me that this is a bell-shaped bonnet. Searching for "bell bonnet" will tell us that this kind of hat was invented in 1908 and became popular in 1920.

Her lips were closed and her eyes were fixed on the cup without gloves in her right hand. Why is she wearing only one glove? Is she covering her left hand? Is there any scar, stain or wedding ring on your left hand?

What's in the cup? Coffee? How do you confirm? Since the glass is not a glass, we can infer that we are drinking hot drinks. What's in the hot drink? Coffee, tea, hot chocolate. But there is no hot chocolate, usually cream in a cup, and there is no tea bag. So coffee is a good guess, but it is not necessarily true.

2. What happened?

What happened in the painting? What happened? The picture is simple: a woman is sitting at the table with a cup, and no one else is around. She lowered her eyes and closed her mouth. There is an empty plate in front of her, which means that she has eaten, so she may have sat for a while.

3. When (when)

When is this painting? We know from the hat that it should be around 1920. Further investigation will show that 1928, the brim of the hat was either removed or turned up, so the year is between 1920 and 1928.

The hero's coat tells us that the weather is not warm. But her delicate hat is not very warm, so it will never be a cold winter, maybe an autumn or a cold early spring.

What time is it now? It's dark outside, but what time is it? It gets dark at 5 o'clock in winter until 7 o'clock in the morning, so it should be within 14 hour. What other information is there in the picture? Looking out of the window, the street lamps are not lit, only the reflection of the top light in the store. So this is either a dead night or a small town with few people.

4. Where (location)

Finally, let's analyze the position. Where is this woman? We can see that this is indoor, and the room is clean and bright. There is a table with a white desktop and two dark chairs in the room. The chair back in the lower right corner may be part of another set of tables and chairs. Do you see the yellow handle behind the back of the chair? That may be the stairs leading downstairs.

What else can we see? There is a plate of fruit and a French window behind the woman. Then, in 1920, where is clean, food, open late, safe and suitable for a woman to spend the night? The answer is: cafeteria-a restaurant where there are no waiters, only rows of vending machines, and guests can buy meals at will.

Since 1902, the cafeteria used to be the largest chain restaurant in the world, serving 800,000 diners every day. They usually have white desktops and delicious coffee.

Check the answer

Although we don't know the name, author and any introduction of this painting, we know so much information just by observing it! What is the correct answer?

The author of this painting is edward hopper, who is famous for depicting the lonely scenery of contemporary American life. The name of this painting is "cafeteria", which was first exhibited at 1927. The woman in the picture is Hope's wife.

Except for the woman's life story, we don't know, and all the other information we infer is silk, hair, nothingness and badness.

This is the power of insight.

One more thing. We should pay attention to subjectivity and objectivity.

Cobra observation method

At the same time, it emphasizes the need to see the whole. (It's a bit like the oriental culture's requirement for wholeness), whether it's a simple system or a complex system, the students who can see the wholeness best are visual learners.

First of all, we should analyze from multiple angles, put forward the importance of details, and take David as an example to illustrate the importance of angles. At the same time, use Toyota's "physical" example, gemba walks.

< input class = "PGC-img-caption-ipt" placeholder = "picture description (50 words at most)" value = "David" style = "box-sizing: border-box; Outline: 0px color: rgb( 102, 102,102); Location: absolute; Left:187.5px; transform:translate x(-50%); Filling: 6px 7px Maximum width:100%; Width: 375px Text alignment: center; Cursor: text; font-size: 12px; Line height:1.5; Background color: rgb(255, 255, 255); Background-Image: None; Border: 0px solid RGB (217,217,217); border-top-left-radius:4px; border-top-right-radius:4px; Border-bottom-right-radius: 4px border-bottom-left-radius: 4px transition: all 0.2s cubic Bezier curves (0.645, 0.045, 0.355,1); " & gt& lt/TT-image & gt;

To learn sorting like a spy, good sorting methods are:

Trident questioning method:

What do I know? I don't know what? What else do I need to know if it is possible to get more information?

First, to avoid subjective expression, mainly avoid using words such as "obviously, never, always, actually", and try to use constructive and positive answers.

The second is to ensure that the other party accepts information and has secrets.

If not, add some sugar-admit your mistake.

In any case, the ability to see clearly, handle things and communicate will bring great benefits to the workplace and personal life, including job security, personal safety and economic benefits. Such a simple and almost automatic process can bring great benefits, and you can master it with a little training.

< input class = "PGC-img-caption-ipt" placeholder = "picture description (50 words at most)" value = "fact" style = "box-sizing: border-box; Outline: 0px color: rgb( 102, 102,102); Location: absolute; Left:187.5px; transform:translate x(-50%); Filling: 6px 7px Maximum width:100%; Width: 375px Text alignment: center; Cursor: text; font-size: 12px; Line height:1.5; Background color: rgb(255, 255, 255); Background-Image: None; Border: 0px solid RGB (217,217,217); border-top-left-radius:4px; border-top-right-radius:4px; Border-bottom-right-radius: 4px border-bottom-left-radius: 4px transition: all 0.2s cubic Bezier curves (0.645, 0.045, 0.355,1); " & gt& lt/TT-image & gt;

"There are limited things that can be handled, and less can be handled." Simply put, insight is to see the essence of things through their appearances.

Amy Herman, the author of Insight: Enhancing Your Vision and Changing Your Life, will tell you that insight can be cultivated.

There is a good example in the movie: when Kayongo, an African guy, walked into a hotel room in Philadelphia, he found that the small soap in the bathroom was replaced with a new one. For most people, this is nothing unusual.

But Kayongo immediately went to the front desk with soap: "I'm useless for this soap, I won't pay." Besides, what about the one I used last night? ""this piece was sent and that piece was thrown away. " This answer surprised Kayongo.

Although he graduated from an American university, he comes from Uganda, Africa, which is famous for its war, poverty and disease. More than 2 million people die of dysentery every year, but most people can't even afford a soap for washing their hands. However, in America, soap has become something that can be used once and thrown away casually.

Kayongo found it hard to accept. So, he drove around to collect the used soap in the hotel, then polished and disinfected it with a recycling device and redistributed it. In this way, the "Global Soap Project" charity was born!

Since then, Kayongo has recycled 65,438+000 tons of soap, helping people in 32 countries on 4 continents.

20 1 1 was nominated as a "hero" by CNN, which is a well-deserved honor.

Soap that has been used only once has been replaced by a new one. Not many people noticed this detail. Even if they do, Kayongo is the only one who can connect it with the economic and environmental significance behind it and start charity.

From an unremarkable detail to an admirable career, the starting point is insight.

If you want to impress your boss and family talents, you need to rearrange your world view and change your insight method. And this book to say "insight into Li art", the key is summarized as follows:

Mastering the basic skills of observation art is to overcome our perceptual filter, that is, we can't just look at what we want to see, what we see should be objective and not influenced by others, and I can see changes at the same time.

The insight into art should focus on three aspects:

1. See what others can't see;

2. Find something that should exist but is missing;

3. See what is really important.

At the same time, the methodology of observation is given. Learn to ask questions when observing, that is, the four W's, who, what, where and when. Attention must be objective. A picture is used as an example in the article.

& lt input class = "PGC-img-caption-ipt" placeholder = "picture description (maximum 50 words)" value = "cafferent" style = "box-sizing: border-box; Outline: 0px color: rgb( 102, 102,102); Location: absolute; Left:187.5px; transform:translate x(-50%); Filling: 6px 7px Maximum width:100%; Width: 375px Text alignment: center; Cursor: text; font-size: 12px; Line height:1.5; Background color: rgb(255, 255, 255); Background-Image: None; Border: 0px solid RGB (217,217,217); border-top-left-radius:4px; border-top-right-radius:4px; Border-bottom-right-radius: 4px border-bottom-left-radius: 4px transition: all 0.2s cubic Bezier curves (0.645, 0.045, 0.355,1); " & gt& lt/TT-image & gt;

1. Who (person)

Who is the hero in the painting? A lonely woman. Take a closer look. Is there anyone else in the painting? There is no one else's shadow on the glass. She is lonely.

Is there any other information about this woman? Is she single or married? We can't tell her apart and we don't know her name. How should we describe this woman? She looks very white, unlike a minor, but her face has no wrinkles, so she is about twenty to forty years old.

How tall is she? According to the proportion of tables and chairs, it should be normal height. How much does she weigh? Although her coat is very thick, it can be seen from her fingers, neck and legs that she should be of normal weight or thin.

What about her skirt? A person's clothes hide a lot of information. She is wearing a yellow hat with cherry decoration on the left and drooping brim on both sides. What kind of hat is this?

If I search for "milliner" on the Internet, there will be 69 million results. If I search for "bonnet with drooping brim", it will be reduced to 30 million results. The first few links will tell me that this is a bell-shaped bonnet. Searching for "bell bonnet" will tell us that this kind of hat was invented in 1908 and became popular in 1920.

Her lips were closed and her eyes were fixed on the cup without gloves in her right hand. Why is she wearing only one glove? Is she covering her left hand? Is there any scar, stain or wedding ring on your left hand?

What's in the cup? Coffee? How do you confirm? Since the glass is not a glass, we can infer that we are drinking hot drinks. What's in the hot drink? Coffee, tea, hot chocolate. But there is no hot chocolate, usually cream in a cup, and there is no tea bag. So coffee is a good guess, but it is not necessarily true.

2. What happened?

What happened in the painting? What happened? The picture is simple: a woman is sitting at the table with a cup, and no one else is around. She lowered her eyes and closed her mouth. There is an empty plate in front of her, which means that she has eaten, so she may have sat for a while.

3. When (when)

When is this painting? We know from the hat that it should be around 1920. Further investigation will show that 1928, the brim of the hat was either removed or turned up, so the year is between 1920 and 1928.

The hero's coat tells us that the weather is not warm. But her delicate hat is not very warm, so it will never be a cold winter, maybe an autumn or a cold early spring.

What time is it now? It's dark outside, but what time is it? It gets dark at 5 o'clock in winter until 7 o'clock in the morning, so it should be within 14 hour. What other information is there in the picture? Looking out of the window, the street lamps are not lit, only the reflection of the top light in the store. So this is either a dead night or a small town with few people.

4. Where (location)

Finally, let's analyze the position. Where is this woman? We can see that this is indoor, and the room is clean and bright. There is a table with a white desktop and two dark chairs in the room. The chair back in the lower right corner may be part of another set of tables and chairs. Do you see the yellow handle behind the back of the chair? That may be the stairs leading downstairs.

What else can we see? There is a plate of fruit and a French window behind the woman. Then, in 1920, where is clean, food, open late, safe and suitable for a woman to spend the night? The answer is: cafeteria-a restaurant where there are no waiters, only rows of vending machines, and guests can buy meals at will.

Since 1902, the cafeteria used to be the largest chain restaurant in the world, serving 800,000 diners every day. They usually have white desktops and delicious coffee.

Check the answer

Although we don't know the name, author and any introduction of this painting, we know so much information just by observing it! What is the correct answer?

The author of this painting is edward hopper, who is famous for depicting the lonely scenery of contemporary American life. The name of this painting is "cafeteria", which was first exhibited at 1927. The woman in the picture is Hope's wife.

Except for the woman's life story, we don't know, and all the other information we infer is silk, hair, nothingness and badness.

This is the power of insight.

One more thing. We should pay attention to subjectivity and objectivity.

Cobra observation method

At the same time, it emphasizes the need to see the whole. (It's a bit like the oriental culture's requirement for wholeness), whether it's a simple system or a complex system, the students who can see the wholeness best are visual learners.

First of all, we should analyze from multiple angles, put forward the importance of details, and take David as an example to illustrate the importance of angles. At the same time, use Toyota's "physical" example, gemba walks.

< input class = "PGC-img-caption-ipt" placeholder = "picture description (50 words at most)" value = "David" style = "box-sizing: border-box; Outline: 0px color: rgb( 102, 102,102); Location: absolute; Left:187.5px; transform:translate x(-50%); Filling: 6px 7px Maximum width:100%; Width: 375px Text alignment: center; Cursor: text; font-size: 12px; Line height:1.5; Background color: rgb(255, 255, 255); Background-Image: None; Border: 0px solid RGB (217,217,217); border-top-left-radius:4px; border-top-right-radius:4px; Border-bottom-right-radius: 4px border-bottom-left-radius: 4px transition: all 0.2s cubic Bezier curves (0.645, 0.045, 0.355,1); " & gt& lt/TT-image & gt;

To learn sorting like a spy, good sorting methods are:

Trident questioning method:

What do I know? I don't know what? What else do I need to know if it is possible to get more information?

First, to avoid subjective expression, mainly avoid using words such as "obviously, never, always, actually", and try to use constructive and positive answers.

The second is to ensure that the other party accepts information and has secrets.

If not, add some sugar-admit your mistake.

In any case, the ability to see clearly, handle things and communicate will bring great benefits to the workplace and personal life, including job security, personal safety and economic benefits. Such a simple and almost automatic process can bring great benefits, and you can master it with a little training.

< input class = "PGC-img-caption-ipt" placeholder = "picture description (50 words at most)" value = "fact" style = "box-sizing: border-box; Outline: 0px color: rgb( 102, 102,102); Location: absolute; Left:187.5px; transform:translate x(-50%); Filling: 6px 7px Maximum width:100%; Width: 375px Text alignment: center; Cursor: text; font-size: 12px; Line height:1.5; Background color: rgb(255, 255, 255); Background-Image: None; Border: 0px solid RGB (217,217,217); border-top-left-radius:4px; border-top-right-radius:4px; Border-bottom-right-radius: 4px border-bottom-left-radius: 4px transition: all 0.2s cubic Bezier curves (0.645, 0.045, 0.355,1); " & gt& lt/TT-image & gt;