A man in Guangxi found a cockroach and thought it was a gift from silkworm chrysalis. How should I claim compensation from the merchant for eating foreign objects in the restaurant?

In Nanning, Guangxi, a man (Mr. Li) accidentally found cockroaches while talking about snail powder. According to the description of the parties, when the snail powder was just served on the table, I saw a big bug in the bowl, and the position was even obvious. Mr. Li thought it was the edible silkworm chrysalis given by the store, so he picked it up with chopsticks and observed it. Finally, he found that it was a big cockroach. Mr. Li felt that something was wrong, and immediately took out his mobile phone to take photos and collect evidence, and reported the problem to the store. Afterwards, the store made a new bowl for Mr. Li and collected Mr. Li's meal as usual. The calmness of the store made Mr. Li feel uncomfortable. However, since the matter has passed and the meal fee has been handed over to the store, Mr. Li has no further rights protection.

In fact, there are many incidents of eating foreign bodies in restaurants, all of which are quality problems. Consumers can ask merchants to return or exchange goods according to the Consumer Protection Law, and they can ask stores to make reasonable compensation according to the Food Safety Regulations. If you want to legally defend your rights, the first step is to preserve the evidence. If you find food quality problems, you should take photos as soon as possible. It is recommended to take several photos from multiple angles to ensure the clarity and integrity of the photos. If there is evidence, you should ask the store to replace the product or claim compensation. If the store does not solve the problem in time, as consumers, we can complain to the consumer protection agency according to relevant laws and let professional staff intervene to solve the incident.

According to common sense, stores will generally solve it in time and give customers corresponding compensation. Claims are consumers' rights, which can be used legally, but they cannot be claimed excessively. There have been news reports that consumers took all kinds of bugs to the restaurant to eat, and when they were halfway through, they reported to the store that there was something wrong with the food quality and demanded high compensation from the store. This kind of behavior is very bad, which not only affects the normal business of shops, but also has a great impact on the rights and interests of consumers.

Bian Xiao hereby appeals to everyone to protect their rights reasonably and legally. Don't do something wrong that hurts consumers' rights and interests. Protecting consumers' rights and interests is everyone's responsibility. Don't let rights protection be malicious.