Traditional Culture Encyclopedia - Hotel accommodation - What kind of business personnel does the hotel need?

What kind of business personnel does the hotel need?

Staffing of star-rated hotels:

1, general manager: (3 persons) general manager 1/ deputy general manager 1/ office clerk 1.

2. Personnel Department: (3 persons) manager 1 person/training salary supervisor 1 person/clerk 1 person.

3. Finance Department: (65,438+00) manager 65,438+0/cost accountant 65,438+0/accountant in charge 65,438+0/cashier 65,438+0/day and night auditor 65,438+0/warehouse keeper 3 (general warehouse and dining room)

4. Purchasing Department: (3 persons) manager 1 person/buyer 2 persons.

5. Engineering Department: (6 persons) Manager 1 Person/Engineer 3 persons /IT)2 persons.

6. Quality inspection department: (65,438+0) Manager: 65,438+0 (department manager)

7. Front office: (13 persons) manager 1 person/assistant manager of lobby 1 person/cashier 4 persons/receptionist 4 persons/bellboy 3 persons.

8. Security Department: (17) According to the scale and business practice of the hotel, there are usually three shifts. Manager 1/ supervisor 1/ foreman 3/ supervisor 3/ shift 2-3 (lobby post 1/ parking lot 1/ employee passage 1).

9. Housekeeping Department: (10 person+waiter) manager 1 person/supervisor 1-2 person/foreman 3-4 person/service center 4 person/waiter according to the ratio of 1: 12.

10, Restaurant Department: (14 people+waiter) Manager 1 person/supervisor 1-2 people/foreman 3 people/usher 2-4 people/cashier 2 people/waiter press1:/kloc-0. In the lobby, the ratio of 1: 3, and the ratio of preparation/delivery staff is 1: 5. Dishes 1: 10- 15.

1 1. Marketing Department: Prepare appropriately according to the market.

12. Housekeeping department is directly under the jurisdiction of Housekeeping Department. PA is determined according to the use area of hotels and public areas (one class in public areas, three classes in lobby and two classes in clean surface maintenance and treatment).