Five-star hotels drink socks with kettles. If it is extortion, how do you think this person should be punished?

If it is confirmed that he maliciously blackmailed our hotel, I think I should call the police first, and then he should compensate the reputation loss of our hotel, because if a hotel wants to be strong and big, the evaluation of others and his reputation outside are very important. Then he caused such a big impact, I think he should make compensation and apologize in writing.

Although most hotels now have this phenomenon of poor supervision. There are many people with low quality, and he will do some high-temperature disinfection with that kettle. But the hotel can't punish them for these things. After all, they are customers, and it is impossible to install cameras in the room and stop this from happening. But the hotel cleaners and hotel supervisors must have done their duty and then cleaned up the hotel.

Although we can't solve this kind of low-quality person, if you just report this kettle to the hotel and you think there is something wrong, we can replace it with a new one, but you don't need to make up the fact that you drank socks in the kettle. Because the sensory impact is too great, it will definitely affect the reputation of our hotel outside. And during this period, a customer unsubscribed, and I think he should pay some price for it.

If this matter is reported to the police, it will be dealt with, because these things have a serious impact on the reputation of the hotel, so reporting to the police can eliminate these negative effects as soon as possible. But sometimes the public will definitely think it is hype, so besides calling the police, I will also ask this person to issue an apology letter in his personal capacity to clarify this fact. Although he said he didn't need this customer and didn't need him to pay much money, he hoped he could restore the reputation of the hotel.