Traditional Culture Encyclopedia - Hotel accommodation - Traveling with a group, due to force majeure such as natural reasons, the hotel will stay for 2 days, but actually only for one day. Should the travel agency refund the room rate of 1 day?
Traveling with a group, due to force majeure such as natural reasons, the hotel will stay for 2 days, but actually only for one day. Should the travel agency refund the room rate of 1 day?
The travel agency should judge whether to refund part of the room rate according to the actual situation. If the tour group can only stay for one day due to unnatural reasons, such as the organization error of the travel agency, the travel agency should usually refund the unused room fee in proportion; If the tour group can only stay for one day due to natural reasons such as weather, natural disasters and other force majeure factors, the travel agency can explain the situation to consumers and negotiate to refund part of the room fee. Of course, the specific situation also needs to consider the relevant provisions in the travel contract. I suggest you consult with the travel agency and inquire about relevant laws and regulations.
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