Ordinary third-rate undergraduate graduates, not majoring in wine management, but because they don't like rigid work, they like hotel management very much! ! I am a girl, height 158.

1. The front desk you mentioned includes many departments, and not all departments have such high requirements.

The hotel has requirements on the appearance of the front desk (reception desk). It means height and appearance. If you are outstanding, you can make up for the lack of height.

The reason why the hotel requires the appearance of the front desk staff is because the front desk staff is the facade of the whole hotel, and the first impression of the guests comes entirely from the front desk staff, so it is very important.

The front desk includes receptionist, business center clerk, restaurant waiter, room attendant and other departments directly facing the guests.

These departments not only require employees' appearance, but also pay attention to employees' service consciousness.

2. Talk about the development prospects.

Employees in front-line departments should start from the grassroots level, such as service personnel, foreman, supervisor, manager, etc. Promotion depends not only on one's own ability, but also on some opportunities.

The employees in the second-line departments are basically highly skilled, including secretarial clerks, financial clerks, sales departments, reservation departments, personnel departments, public relations departments and other offices. For example, the finance department must have a certain accounting foundation.

No matter where you work, as long as you work hard, your promotion is certain. The most important thing is to see what plans you have for the future. For girls, doing the first line will be tiring. As leaders, they should think about how to improve the performance of their own departments. Doing the second line is step by step every day, but it doesn't mean there is no room for development.

3. If it is a reservation, that is, you can do clerical work such as assisting guests to make reservations, and there is not much room for development. You can switch to sales in the future. Doing customer service can exercise people's ability to deal with things, especially complaints, and accumulate a lot of experience. You can switch to quality management or something in the future.