Traditional Culture Encyclopedia - Hotel accommodation - Ask for the performance appraisal form of each post in star-rated hotels!

Ask for the performance appraisal form of each post in star-rated hotels!

XX Hotel's Salary Appraisal Scheme in 2009

Purpose of assessment: to ensure the realization of the overall goal of the hotel, establish an effective supervision and incentive mechanism, strengthen the cooperation ability between departments, improve the hotel management policy, truly reflect the cohesion of the hotel, promote the sales of all employees, save energy and increase efficiency, and ensure the completion of the indicators. This plan is specially formulated.

First, the assessment target decomposition

According to the total number of tasks in 2009,1.31.31.700 yuan, an increase of 20% over 2008. After discussion by the hotel's senior management, combined with the actual situation of the hotel, the total number of tasks is 90%, that is, the total income in 2009 is 654,380.2 million yuan, an increase of 65,438+065,438+0% over last year, which will be regarded as tasks. (The daily business income is 33,400 yuan).

Note: The basic salary this year is the same as last year.

2. Appraisal object: all staff of the hotel. Front desk: housekeeping department, catering department (excluding kitchen) and marketing department; Backstage: administrative office, finance department, engineering department and security department.

Third, the assessment rules:

1. The front desk (business department) and the back office (logistics support department) assess the basic salary separately, excluding commission and bonus.

2. Assessment of front desk manager level: salary 100%= 70% of basic salary+30% of assessment salary.

Evaluation of front desk staff (including foreman and supervisor):

Salary 100%= 90% of basic salary+assessment salary 10%.

3. 30% of the assessment salary at the front desk manager level = 20% of the income index+65438+00% of the management index.

Note: The income indicator of 20% refers to the proportion of the planned indicators completed in the current month, and the management indicator 10% refers to the departmental training, service, health and production management.

4. The salary of front desk staff (including foreman and supervisor) 10% refers to the proportion of completing the planned target in the current month.

5. The assessment time adopts the method of assessment in the current month.

Reward and punishment methods:

1, 90% of planned indicators in the current month will be distributed to all employees, 100% will not be rewarded or punished.

2. If the monthly income is higher than 90% of the monthly planned target, the hotel will reward it with the proportion of net profit points according to the excess and financial statistics. For example, 60% will be awarded to the front desk department, and 40% will be selected as the year-end reward backstage department.

3. If the monthly income is less than 90% of the monthly planned target, the assessment salary will be deducted according to the proportion of the insufficient part. For example, the monthly income is only 85% of the monthly plan target, and the difference is 5%. The salary of the manager is deducted by 5% from 20%, and the salary of the employee is deducted by 5% from 10%.

4. The Marketing Department shall conduct the assessment according to the target number of tasks in the current month+the collection rate of accounts receivable in the current month. When the collection rate reaches 90% in the current month, the number of tasks completed will be rewarded by 65438+ 0% of the excess. The distribution mechanism will be implemented according to the monthly personal performance statistics, which is fair and reasonable. If the number of unfinished tasks is deducted by the difference, 1%.

Back-office department assessment: the main assessment indicators are saving expenses and reducing costs. The expense rate was controlled at 43%, which was 65,438+00% lower than the same period of last year. The cost is controlled at 365,438+0%, the tax rate is 8%, and the net interest rate is 65,438+08%.

1. The proportion of energy consumption control in the engineering department has been reduced from 9% last year to 6%, and the savings will be rewarded at 10% of the savings, of which 5% will be reserved for other departments in the background, and the excess will be punished at 5%.

2. The expenses of other backstage departments decreased by 7% compared with the same period of last year, and the thrifty departments were rewarded by 5%, and the excess was punished in the same proportion.

3. Compared with the same period of last year, the expenses of the business department decreased by 10%, and the saving part was rewarded by 5% of the saving amount, and the excess part was punished by the same proportion.

4. Management violations shall be punished according to the hotel system.

2009.4.27