Traditional Culture Encyclopedia - Hotel accommodation - Job responsibilities of hotel foreman

Job responsibilities of hotel foreman

Hotel foreman needs to be familiar with professional knowledge, computer skills, management, service process and quality standards; The following are the duties of the hotel foreman that I have arranged for you. You are welcome to learn from and refer to it, which will definitely help you.

Job responsibilities of hotel foreman 1

(1) Be fully responsible for reception and inquiry in the front office, and supervise employees to provide efficient and high-quality services to guests. Report directly to the head of the front office.

(2) Preside over the front office work meeting, upload and issue it, and do a good job of coordination between this department and other departments.

(3) Responsible for handling guest complaints.

(4) Responsible for checking the gfd and working status of employees every day.

(5) Be responsible for mastering the training of employees.

(6) Be responsible for mastering the guest room status of the day and the next day, and check with the reservation department before coming off work.

(7) Check the rooms of guests with special requirements to ensure that these special requirements are taken care of.

(8) Apply for items in time to ensure that there are enough office supplies at the front desk.

(9) Responsible for the production of relevant monthly reports.

(10) Be familiar with all areas of the hotel;

(1 1) Effectively handle emergencies;

Job responsibilities of hotel foreman 2

1. Responsible for the operation and management of the restaurant floor;

2. Check and supervise the service work to ensure the service quality and food quality;

3. Arrange the daily work of the waiter and be responsible for the sanitary inspection of the restaurant;

4. Complete other tasks assigned by superiors.

Job responsibilities of hotel foreman 3

Supervise and manage baggage service, including bellboy, doorman and driver. Ensure that all guests' luggage is stored according to hotel standards.

-Provide high standards of service quality for internal and external customers.

-Obey the boss's work arrangement, and at the same time, ensure that you concentrate on your work and strive to create value for the hotel.

-Standardize your work performance according to the relevant policies, systems and procedures described in the employee handbook, and try to embody the team spirit at any time and any place.

Job responsibilities of hotel foreman 4

1, implement the department's work plan, and assist the superior leaders to arrange and adjust the work of their subordinates.

2. Responsible for the daily work arrangement, supervision and implementation of work items of shift employees.

3. Collect the guest's opinions and suggestions, make effective improvements and remedies, and improve the guest's satisfaction.

4. Organize employees and implement their business skills and service requirements.

Job responsibilities of hotel foreman

1. Check the information of arriving guests, make sure it is complete and correct, and send it to the public security organ;

2, responsible for implementing the company's front desk service standards, improve the level of on-site service;

3. Assist the front desk supervisor in daily attendance, scheduling, training and employee communication;

4. Assist the front desk supervisor to handle customer complaints to improve customer satisfaction and loyalty;

Job responsibilities of hotel foreman

1. Perform various tasks of the restaurant manager, upload and issue them, and coordinate and dispatch personnel;

2, do a good job in daily work, daily inspections, asset inventory maintenance, cooperation and communication between various departments;

3. Play a leading role and fill the position in time, train and guide the subordinate employees to work according to the standards;

4. Handle the suggestions and opinions of the guests, and establish a good customer relationship.

Job responsibilities of hotel foreman

1. Be familiar with menus, food recipes and other knowledge, and recommend various foods and drinks to guests.

2. Clean and polish all the tableware.

3, keep the workplace and tableware indoor items complete and clean.

4. Add the required structure and operating equipment.

5. Take items from the warehouse.

6. Complete the service work according to the standard manual.

7. Set the table according to the regulations of the restaurant.

8, after the service, to clean up all meals, and clean up the desktop.

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