Traditional Culture Encyclopedia - Hotel accommodation - The hotel front desk is a mess. What should I do?

The hotel front desk is a mess. What should I do?

When it is useful, many bosses of catering enterprises don't understand why they spend so much time, money, manpower and material resources on staff training because of the high turnover rate of catering employees. Isn't this a waste of money? In fact, this concept is incorrect. Doing a good job in training can not only improve the working ability of employees, but also better develop their potential. On the other hand, it is also a necessary means for enterprises to cultivate and retain talents. Imagine, if an employee has worked in the enterprise for several years, his ability has not been improved and his development has been limited, how can he contribute wholeheartedly to the enterprise? On the contrary, if business owners attach great importance to the training of employees and let employees develop together with the enterprise, then employees' loyalty to the enterprise will be improved accordingly. Higher quality staff and more thoughtful service will make the enterprise develop better. Therefore, doing a good job in employee training is definitely more beneficial than harmful to catering enterprises.

Training can improve the quality of employees and enhance the core competitiveness of enterprises.

Then, how should the training of catering enterprises be carried out? What training needs do employees have? How should the training plan be formulated and implemented? How to evaluate the training effect? ..... In order to make everyone have a clearer understanding of this series of problems, China Food Network has specially launched the information package "How to prepare a successful catering training" in this issue.

Main contents of the data packet:

On April 20 12, Wang Chi, China launched "information package: how to prepare for a successful catering training", starting with analyzing the training needs of employees, selecting appropriate training methods, making a reasonable training plan and detailed training contents, and finally explaining how to assess and evaluate the training, and creating a template teaching material for catering enterprise training, so that you can successfully prepare for the training of various positions in catering enterprises.