Traditional Culture Encyclopedia - Hotel accommodation - How is the hotel star rating?
How is the hotel star rating?
One-star hotels should have heating and refrigeration equipment adapted to the local climate; 16 hour hot water supply; At least 15 rooms (sets) can be rented; Rooms and bathrooms should be thoroughly arranged once a day, and sheets, sheets and pillowcases should be replaced every other day or at the request of guests, and every guest must replace them; Able to provide services in English. Two-star hotels need wake-up service on the basis of the above (the same below); 18 hour hot water supply; At least 20 rooms (sets) are available for rent; There are international and domestic long-distance calls, which can be dialed by dialing or using prepaid telecom cards; There is a color TV; Change sheets, sheets and pillowcases every day or at the request of guests; Provide laundry service; Provide food delivery service at the request of guests; Buildings with 4 floors and above have passenger elevators. Three-star hotels should have full-time luggage porters and special luggage carts, and provide luggage service for guests 18 hours; There is a small luggage storage place; Provide credit card settlement services; At least 30 rooms (sets) can be rented; No less than 16 TV channels; 24-hour hot water and drinking water, free tea or coffee, 70% rooms have mini refrigerators; Provide message and wake-up service; Provide wet washing, dry cleaning and ironing services for clothes; Provide shoeshine service; The service personnel have special dressing rooms, public toilets, bathrooms, restaurants, dormitories and other facilities. Four-star hotels need central air conditioning (except villa resort hotels); Music system with background; /kloc-provide foreign currency exchange service for 0/8 hours; At least 40 rooms (sets) are available for rent; 70% guest room area (excluding bathroom) is not less than 20 square meters; Providing Internet access services; The bathroom has a telephone and a hair dryer; There is a mini-bar in the guest room; Dining room tableware is configured in complete sets according to Chinese and western habits, without damage; There are a large number of high-quality passenger elevators in buildings above 3 floors, and the cars are elegantly decorated; Purchase tickets for transportation, movies, visits, etc. Provide sightseeing services in the city; Services can be provided in Mandarin and English, and services can be provided in a second foreign language if necessary. In addition to luxurious interior decoration, five-star hotels require 70% room area (excluding bathrooms and corridors) not less than 20 square meters; At least 40 rooms (sets) are available for rent; Indoor high-grade carpet, or decorated with high-quality wooden floor or other high-grade materials; Each room is equipped with a mini safe; There is an emergency room.
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