Traditional Culture Encyclopedia - Hotel accommodation - Is the system of Home Inn difficult to learn?
Is the system of Home Inn difficult to learn?
Learning drama system at the front desk of the hotel requires taking notes, but it is not easy to master it quickly by watching it alone and doing it. Generally, take notes carefully. 15~30 days will be able to master it skillfully.
Hotel front desk job responsibilities
1. Accept different forms of room reservation such as telephone, fax and internet, input the reservation information into the computer and convey it to relevant departments and posts;
2. Handle the advance orders sent by the sales department or other departments;
3, in a timely manner in accordance with the working standards and procedures for scheduled changes, cancellation and other data processing;
4. Check and verify the reservation information of arriving at the hotel on the same day and the next day, and make preparations for the reservation;
5. Go through the check-in formalities for the guests, arrange rooms, and meet the fair needs of the guests as much as possible.
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