A hotel in Guiyang forgot to hold a wedding banquet. Is this the full responsibility of the hotel?

The hotel is solely responsible for this matter. After all, at that time, in order to ensure the normal wedding reception, Ms. Wang repeatedly confirmed that the staff also repeatedly assured Ms. Wang, but when she was about to get married, the hotel staff directly said that there was no such wedding reception. When Ms. Wang found the hotel staff to explain, the hotel staff also shirked the responsibility, and the reason why Ms. Wang couldn't book the wedding venue was because the hotel staff changed and there were problems in the handover process, so this was entirely the responsibility of the hotel, not Ms. Wang's responsibility.

However, the hotel staff was in a state of avoidance to Ms. Wang, and Ms. Wang sent invitations several times after the hotel staff said that the wedding venue had been booked. When Ms. Wang came to the hotel to discuss the wedding banquet, she was told that her wedding venue had been booked by others.

Ms. Wang is a little anxious at this time. After all, the invitations have been sent out, and it will be time for the wedding reception in a few days. If the wedding reception is postponed, it will definitely be too late. Moreover, in order to prevent accidents, Ms. Wang even repeatedly confirmed with the hotel staff. Finally, after confirming that the information is correct, Ms. Wang will send an invitation to invite relatives and friends.

Although the hotel said that it would help Ms. Wang find a wedding venue in other hotels after consulting with the hotel staff, there was a disagreement between Ms. Wang and the hotel because of the price of the wedding banquet, and the problem has not been solved. When Ms. Wang found the hotel manager, the manager's attitude was also perfunctory.

In the end, through consultation with Ms. Wang, the hotel changed the venue of the wedding banquet to another hotel, and the difference during the period was borne by the hotel. Ms. Wang also successfully held the wedding and entered the marriage hall. In fact, for Ms. Wang, when she is about to get married, such a thing is actually quite annoying. After all, getting married was originally a very festive event, but because of the hotel's mistakes, it brought Ms. Wang a lot of trouble.