What are the specific requirements of the hotel senior manager?

High-end hotels have requirements for your English and appearance. English emphasizes business oral english and oral service. In terms of appearance, the height is at least above the average height level, as long as the facial features are correct. What matters is the comprehensive strength shown when applying for the job.

If you are at a loss about the specific requirements of the hotel senior manager, you can search online and find some job descriptions.

I found one. Take a look and refer to it. The problem is that senior hotel managers and ordinary hotel managers have the same requirements. What matters is your strength.

1. Manager of Administration and Personnel Department

Chinese Title: Administration and Personnel Department Manager Department Name: Administration and Personnel Department

Direct supervisor: the direct subordinates of the executive general manager: personnel supervisor, chef of staff canteen, administrative secretary, training supervisor, maintenance foreman and security supervisor.

Job description:

As the specific person in charge of the hotel administration and personnel department, organize, prepare and plan the vacation, entertainment and party activities of hotel employees; Fully responsible for the recruitment, training, assessment, adjustment, rewards and punishments, wages, labor insurance and other work of hotel employees; Planning the work, budget and work plan of the administrative personnel department; Formulate and implement effective selection and recruitment procedures; Monitor the implementation of various employee benefits; Responsible for hotel maintenance and safety management; Responsible for coordination with various departments.

Scope of responsibilities:

1. Seriously implement the relevant guidelines, policies, decrees and instructions of the relevant national labor and personnel departments, organize the formulation of plans, and implement them after being approved by hotel leaders.

2. Be fully responsible for the work of the personnel department, master the business scope, draw up the work plan of the department, hold regular plenary meetings, arrange, check and summarize the work, report major issues to relevant leaders in time, and make decisions through research, discussion and discussion.

3. Organize the political and business study of the employees in this department, improve the personnel management level and business ability, strengthen the ideological education of the employees in this department, unite the employees in this department, mobilize their work enthusiasm, and ensure the completion of various tasks.

4. Organize the formulation, revision and enrichment of various rules and regulations to realize standardized and scientific management.

5. Organize recruitment according to the employment plan, and be responsible for personnel adjustment and review of employees who are recruited, recruited, dismissed, resigned, transferred and left without pay; Responsible for the audit of internal deployment.

6, according to the relevant policies, combined with peer standards and the actual situation of the hotel to develop the hotel's salary, bonus, labor insurance and welfare standards, submitted to the leadership for approval, responsible for reviewing the salary, bonus, labor insurance and welfare and various allowances.

7. Be responsible for approving the duration of all kinds of vacations and reimbursement standards of related expenses according to the system.

8. Be responsible for formulating relevant hotel personnel policies and systems, welfare benefits and employee recruitment plans.

9. Keep close contact with the employing department to ensure that the employment standards can meet the actual needs of the post.

10, responsible for completing weekly work summary and next week's work plan, monthly work summary and quarterly work summary.

1 1, responsible for office work management.

12, responsible for hotel maintenance and safety management;

13. Complete other tasks assigned by superiors.

2. Personnel supervisor

Chinese Name: Personnel Department Name: Administration and Personnel Department

Direct supervisor: manager of administrative personnel department, and direct subordinate: dormitory administrator.

Job description:

According to the personnel policy system, assist the manager of administrative personnel department to handle various procedures in the process of employee promotion, transfer, reward and punishment; Responsible for hotel salary and statistics; Master the hotel's policies on labor wages, labor protection and employee welfare; Assist to complete all kinds of word processing work; Responsible for the management of departmental documents and personnel files; Responsible for the daily labor affairs of the administrative personnel department.

Scope of responsibilities:

1. Distribute the employee's performance evaluation form to the heads of all departments, so as to evaluate the employee's probation work or annual work evaluation when the three-month probation period is about to expire.

2. Organize the holiday and medical records of employees at all levels in the hotel, including sick leave, annual leave, family leave, marriage leave, maternity leave, condolence leave, drug expense reimbursement and other related administrative approval applications.

3. In case of employment, resignation, transfer, promotion, etc., the relevant personnel change notice shall be filled in to the relevant departments and finance department.

4. Contact the relevant departments to check the details of any personnel transfer such as resignation, termination, dismissal, promotion and transfer in the Personnel Change Table, and check them correctly.

5. Conduct regular and irregular inspections of staff dormitories, mainly to monitor the environmental sanitation, the use of facilities and equipment, the ethics and living conditions of employees.

6. Input employee data into the computer as required, and keep the personnel files well.

8. Be responsible for the filling and submission of hotel salary statistics and hotel labor statistics.

9. Be responsible for reviewing and counting the attendance of hotel employees, handling attendance cards and checking the operation of attendance machines.

10, do a good job in the assessment, registration, grading and promotion of full-time employees according to regulations.

1 1. According to the increase or decrease of the number of employees in the hotel, review and count the attendance of employees in various departments in a timely manner every month, make a salary payment table and submit it to the finance department, and make a monthly salary report. Master and implement the hotel's relevant policies and regulations on labor protection, employee welfare, rewards and punishments.

12. handle employee labor insurance business according to relevant national policies and hotel regulations.

13. Help organize employees to sign labor contracts.

14, responsible for the entry, resignation (retirement) and resignation procedures of new employees.

15. Organize the holiday and medical records of employees at all levels in the hotel, including sick leave, annual leave, family leave, marriage leave, maternity leave, condolence leave, reimbursement of medical expenses, etc. For the administrative office to examine and approve the application.

16, responsible for arranging locker for new employees and saving and updating relevant data records.

17, the information of staff bulletin board and staff canteen bulletin board was put into storage.

18. Send and receive all kinds of documents, letters and memos.

19. Make plans for office supplies and labor protection supplies of this department, and be responsible for receiving, distributing and keeping them.

20. Responsible for the daily cleaning management of the office.

2 1, monthly assessment preparation and birthday gift distribution for excellent employees.

22, responsible for the attendance of administrative personnel.

23, responsible for dormitory management,

24. Complete other tasks assigned by superiors.

Shijing English Hotel

1. Can you fill out this form when I prepare your key card for you?

Would you please fill in this form and I'll give you a pass?

2. What should I put under the room number?

How to fill in the column of "room number"?

I will fill in the room number for you later.

I will fill in your room number later.

You forgot to fill in the date of your departure.

You forgot to fill in the departure date.

Mr bradley, here is your key. Your room number is 1420.

Mr bradley, here is the key to your room. Your room number is 1420.

6. It's on the 14 floor, and the daily price is 90 dollars.

The room is on the 14 floor, and the room rate is 90 dollars per day. Please make sure that you are 7. Always carry it with you.

Please be sure to take it with you.

8. My business negotiation is progressing much slower than I expected.

My business negotiation is much slower than I expected.

9. I wonder if it is possible for me to stay in this hotel for two more days.

I wonder if I can stay here for two more days.

10. I'll check the hotel reservation.

Let me check the room reservation in our store.

1 1. I'm glad we can accept your extension request.

I'm glad that we can accept your request to extend your stay.

12. But I'm afraid we need to ask you to change rooms in the last two nights.

However, I'm afraid we have to ask you to move to another room in the last two days.

13. We have rented your room to another gentleman.

We have rented your room to another gentleman.

14. That's no problem at all.

No problem.