There is something wrong with the food in the hotel. How can we help if there is no evidence at that time?

If you encounter food problems while dining in a hotel, and you didn't keep any evidence at that time, you may need to take the following steps to solve these problems:

1. Give immediate feedback to the hotel staff: If there is something wrong with the food at that time, report it to the restaurant or waiter in time to let them know your dissatisfaction. Sometimes the hotel may take remedial measures to solve the problem.

2. Remember the details and write them down: Even if there is no evidence, try to remember the details that happened at that time and write them down as soon as possible. Including the name of the dish, the description of the problem, the time and place, etc. This will help you to provide more accurate information to the hotel.

3. Contact the hotel management or customer service department: Contact the hotel management or customer service department by phone, email or social media to explain your problems and complaints to them in detail. Provide the details you wrote down so that they can better understand your situation.

4. Seek help from other consumers: Sometimes, some consumer organizations or comment websites can help solve similar problems. You can share your experiences on related websites or social media and seek other people's opinions and suggestions.

5. Explore other solutions: In addition to communicating with the hotel, you can also try to find other solutions, such as contacting the credit card company for a refund, or consulting your rights and choices with the local consumer association.

Please note that these steps may only be some suggestions, and there is no guarantee that satisfactory results will be achieved. Each situation is unique, please choose the appropriate measures according to the actual situation.