How can I cancel Jinjiang points redemption if the tenant doesn't come?

If the tenant doesn't come, the cancellation method of Jinjiang points exchange is as follows: contact the hotel, modify the reservation and cancel the reservation platform.

1. Contact the hotel: directly call the front desk of the hotel or inform the hotel through the contact information provided by the hotel official website that you need to cancel the reservation of the points exchange room. Please note that cancellation of the reservation may require the provision of identity information or other relevant certificates used at the time of reservation.

2. Modify the reservation: If you can't arrive at the hotel as scheduled, you can try to contact the hotel to modify the reservation, such as modifying the check-in date or extending the check-in time. In this way, you can keep your points for room reservation and check in at the new time.

3. Cancel the booking platform: For the redemption rooms booked through the third-party booking platform (such as Ctrip, Qunar, etc.), you can try to cancel the booking through the booking platform. ). It should be noted that the cancellation of the reservation needs to follow the relevant regulations of the platform, which will generate a certain handling fee.