Traditional Culture Encyclopedia - Hotel franchise - What are the wonderful events encountered by the hotel industry?
What are the wonderful events encountered by the hotel industry?
Me: Sorry, madam, it may be inconvenient for me to sweep the charging treasure for you here.
Guest A: Can't you help me clean it? I will give you the money. I: Sorry, madam, you can't bring your mobile phone to work. It's really inconvenient for me to sweep the charging treasure for you. Please forgive me.
Guest b said to guest a: you can't even sweep a charging treasure. The service is terrible. Give her a bad review online.
Me: Madam, I'm sorry. If you made a bad review on the Internet because I didn't personally sweep your charging treasure, isn't it a bit irresponsible? It's really inconvenient for me to sweep the charging treasure for you. Please understand Guest B: I didn't give you a bad review because you didn't bring me a charging treasure. I just think you have a bad attitude.
Me: ...
Later, another colleague went upstairs and took down his charger to charge two guests.
PS: Besides, I want to say that such guests are really good at scratching their heads. It's still so just for me to help her sweep the charging treasure. It's not my job to sweep the charging treasure for guests with my personal mobile phone. I don't understand where I come from. I think my attitude is wrong not to personally sweep the charging treasure for her. To tell you the truth, I'm really a little angry ~ consumption costs money, so you should be satisfied with everything? Is it reasonable? I'm working, not being your maid ~ why should I spoil you? Besides, I don't want to use my mobile phone, I just don't want to … I just want to share with you the wonderful stories I met at work. I have been engaged in the hotel industry for so many years, and I have really met all kinds of people. I feel that some people feel that they have spent money, so they are embarrassed to ask for anything ~
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