How to reduce room cancellation

Reducing the check-out of guests is actually to increase the renewal rate. Skills are as follows:

The most important thing is that the hotel has a free laundry service. Sometimes it's not that they don't want to stay one more night, but that they really don't have clothes to change.

Check-in after twelve o'clock in the evening can be extended to check-out at four o'clock in the afternoon. We originally wanted to attract more late-night artists, but later found that this scheme could increase the occupancy rate. It may be because guests will have the idea of staying one more night until four o'clock in the afternoon.

Third, the guests who saw the leather shoes took the initiative to help clean them and left a note to praise them.

If you stay for more than a week, all employees must address the guests in a more intimate way.

Don't throw away the guest's toothbrush. You need a new set of braces and a small toothpaste. Used toothbrushes are very comfortable, but they can also give guests one more choice. The guests who continue to stay in the hotel are the most distinguished guests, especially the internet guests who continue to stay in the hotel are one of the most important sources of praise we can get.