Traditional Culture Encyclopedia - Hotel franchise - What advice do you have for hotel management professionals?

What advice do you have for hotel management professionals?

First of all, in the hotel industry, experience is more important than academic qualifications, and learning ability is more important than experience.

As long as it is a hotel person, everyone should have * * * knowledge at this point. Whether it is folklore or cases around us, many hotel people with low academic qualifications have reached the top of the hotel with the accumulation of experience. Especially in the early days of hotel development, most people didn't receive formal hotel education (none at that time), many of them were from state-owned hotels and climbed up step by step (of course, working in hotels at that time was comparable to selling things in department stores, and they all needed to find relationships and ways to get in. Decades of experience and smooth handling, as well as the lack of high-level talent market in early hotels, many of them have also entered international hotel chains and served as management or even general managers.

It doesn't seem to have any effect to look at academic qualifications, but many times there is a "strong correlation" between the level of academic qualifications and the level of ability. I dare not say that undergraduate employees are necessarily better than junior college employees. I can only say that the learning ability of most undergraduate employees may be better than that of junior college employees. Learning ability is too important in the hotel industry. Learn how to do things, how to be a person, learn foreign languages, learn advanced service concepts and management concepts, and learn all-English operating systems. . . .

So if you want to do hotel management in the future, I suggest that you still need to pursue a higher level of education to exercise your learning ability, broaden your horizons and serve others gracefully and politely, not for a temporary job. Haven't you noticed that Starwood has a lot of money, or it claims to train the next generation of managers and young people during its stay in China? But how many of these young people have not graduated from famous universities, and how many have no overseas experience? Therefore, it takes time to test the soft power of knowledge reserve and learning ability.

Of course, if you are not careful, you will learn the doctor's degree all the way, so now the doctor of hotel management seems to be very popular (because there are few doctoral programs in hotel management in China). A friend graduated from a university in Modu with a doctor's degree in liquor management. A local university introduced him as a talent and arranged for the purchase of funds. Nowadays, there are very few doctors entering colleges and universities. As a young teacher, it is very satisfying to be able to enter the establishment. )

Secondly, having foreign learning experience is definitely a plus.

As I am also an international student, let me briefly introduce the situation around me.

I majored in hotel in America with a master's degree. My friends are divided into two categories:

1. Children's shoes that have passed the scholarship test. 2. Children's shoes that open hotels at home.

There are far fewer dude in our major than other business majors. I'm talking about the hotel management department in the United States. My own experience must have sample bias. ) Maybe our major needs a lot of practical work, and it is tiring. Without financial accounting, it is easy to stay in the United States, so the second generation is unwilling to come.

However, no matter whether it is a dog studying abroad or a rich second generation, everyone knows that hotel work experience is very important, so basically it takes half a year to start working in a hotel post. Because the school has a high reputation and its alumni are very powerful, everyone who is willing to work will at least find an enter-level job in an international hotel. If this point is written on your resume, it will be very beneficial to your future work. Many students who got their master's degrees two years later were promoted to the level of managers. Because many hotel employees in the United States also graduated from high school, the advantages of academic qualifications and learning ability can easily be reflected in their work. Children's shoes that want to consult will also actively participate in various social activities, get to know the big cows in the industry, and then mix some hotel operation experience to lay the foundation refer entering the consulting company in the future.

Therefore, after studying abroad, the way out is either to go to the United States to study for a doctorate and work hard to become a professor in the future. Or stay in the United States and do some professional-related work. Either go back to China to inherit the family hotel, or have several years of hotel internship experience, go back to China to find a management training program, and then continue to climb up, or stay in a consulting company. In the worst case, you can enter an international chain and find a job that won't starve to death after returning home.

Many people look at those who will eventually return to China to be hotels, and think that studying abroad for two or four years is a waste of gold, and then they don't recommend people around them to study. But things around me don't seem so bad:

1. The experience of studying abroad has given you a different perspective.

2. It will bring you a lot of high-quality network resources.

Working experience abroad gives you a magic weapon to find a job, and you can pry open the door of almost any domestic hotel.

Children who study in hotels in China may not be able to work in hotels after graduation, let alone study abroad.

5, wine tasting, western food, coffee, all kinds of pretending skills to learn, so at least you can go back to China to find a sister.

6. There are many scholarship resources. Maybe you don't need to spend money at all, what's more, the salary of foreign hotel internship is much more reliable than that of China.

Of course, studying in hotels also has many disadvantages:

1. Compared with their American peers, their income is low and the possibility of staying in the United States is very low.

2. Talk to your classmates who are studying CS and EE. Everyone thinks that your major has no technical content.

Therefore, if you study abroad and can learn STEM, don't study hotels. There is no technical content. If you study hotel, don't be too disappointed.

Finally, overseas study background and work background will become one of the important indicators for hotel executives and high-end hotel professionals in the future. (Please don't ignore the words advanced and high-end)

Although many domestic hotel executives have no background in studying abroad or working experience in overseas hotels. However, overseas job hunting experience will add a lot to your hotel career, especially now that the internationalization of the hotel industry is very fast. A hotel manager with an international vision will have many advantages in the work process, which will be particularly prominent in international hotel chains. Good English and overseas background are sometimes two concepts, especially when deep communication is needed. What's more, some consulting companies are now "tall", and new employees have overseas backgrounds, which has basically become standard.

Not to mention the future international development, that is, in the past ten years, why Qian Jin became the first China person to hold an important position in an international hotel group, and why the "Four Gentlemen of Ctrip" succeeded in starting a business, creating a commercial miracle of the hotel industry such as staying at home, living in China and staying for seven days. Many times, many things are accidental and inevitable.

Source: Zhihu.