Traditional Culture Encyclopedia - Hotel franchise - When cooperating, learn to use reciprocity.

When cooperating, learn to use reciprocity.

you borrow money from your friends for emergencies, and then your friends will borrow money from you for emergencies.

colleagues have to work overtime to catch up with the manuscript. You work overtime with your colleagues to help, and then your colleagues will repay you.

these are some mutually beneficial ways of cooperation. so, what is reciprocity?

reciprocity means that if you help others, others will help you. For example, a global hotel chain did a customer survey, and it was found that the highest customer rating was not the hotel with the perfect service, but the hotel that solved the problem in time.

because, after customers get help, the rating of the hotel will be improved.

so, where does reciprocity come from?

It comes from the fact that people don't like the feeling of being in debt. For example, it is very efficient to send a red envelope in the group and then ask questions from everyone.

So, how do you view the relationship between reciprocity and debt of gratitude?

first of all, you can owe others a favor, which shows that others value you and value you, and this favor can be owed.

even if you have nothing to give back to each other in the short term, remember to give back to each other in the future.

Secondly, it's ok to let others owe their own favor. Explain that you want to gain friendship with each other.

what are the classifications of reciprocity?

there are two kinds of direct reciprocity and indirect reciprocity. Direct reciprocity, concern is the size of the profit in a one-time transaction. It is a state that there is no pattern and only looks at the present.

For example, if others take more things from themselves, they will haggle over every ounce.

indirect reciprocity means that in every interest exchange, after the current transaction is completed, preparations are also made for the subsequent transactions.

For example, an American talk show actor Yogi Bella famously said: If you don't attend other people's funerals, others won't come to yours.

after understanding the source of reciprocity, what can it bring?

it is a possible relationship between us and the world that can bring mutual benefit, mutual benefit and mutual benefit.

For example, Du Yuesheng said: Don't always complain that others use you. Others use you to show that you are still worth using. Although, more negative energy, but it is also a fact.

so, how to apply reciprocity in cooperation?

First of all, reciprocity can help others. There is a famous saying: Take care of yourself before helping others. This order cannot be reversed. For example, babies under the age of two know that people who have given their toys are given priority.

Secondly, reciprocity can be used to persuade others and enhance their influence. When cooperating, ask yourself: Who can I help? For example, if you take the initiative to help your colleagues, you will give them a chance to repay you.