Traditional Culture Encyclopedia - Hotel franchise - The staffing of 200 rooms in a three-star hotel includes catering, guest rooms and logistics departments.
The staffing of 200 rooms in a three-star hotel includes catering, guest rooms and logistics departments.
General manager of catering, guest room and logistics department 1 person, 3 department managers, 2 accounting cashiers, 2 catering cashiers, 4 security guards, 3 chefs, handyman and 6 side dishes. Housekeeping department: cashier 3 people, service 30 people and security 6 people; Logistics Department: Purchasing 2 people.
Many factors, such as star rating, grade, scale, system, etc. To determine how to divide the departments of the hotel, how to set up the organizational structure of the departments, and how to prepare the personnel of the departments. Basic standards for three-star hotels:
1, the hotel layout is reasonable, and the appearance has certain characteristics or ethnic style.
2. The graphic symbols of hotel public information conform to LB/T00 1.
3. All areas have air conditioning facilities and good ventilation.
4. There is a computer management system suitable for hotel star rating.
Extended data:
Three-star hotel services:
1, the doorman answers: the doorman answers the staff and greets the guests 16 hours.
2. Luggage: There are full-time bellmen and special bellmen who can carry luggage for guests 24 hours a day. Set up a small luggage storage area.
3. The main service desk:
There are signs in Chinese and English, reception, inquiry, reservation and checkout are set up in different sections, and there is staff service 24 hours a day. Provide message service. Can provide simple and fast checkout service. Reservations and catering services have a complete reservation system, which can be accepted in time in China. International room reservation.
4. Custody of valuables: There is a safe for valuables, which is opened by Yueyue and the guests at the same time.
5. Manager on duty: The hotel has a manager on duty to receive guests 24 hours a day.
6. Lobby manager: there is a lobby manager who will serve in the lobby for 18 hours.
7. Tracking service: provide tracking service.
8. Taxi: provide valet booking and arrange taxi service.
9. Services for the disabled: Provide special services for the disabled.
10, language requirements: can serve more than one foreign language (English is the necessary language).
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