How do intercontinental platinum members complain?

Intercontinental Platinum members can make complaints according to the following steps:

1. Contact the customer service department of IHG: You can find their contact information through the official website of IHG or the customer service hotline. Provide them with membership information and complaint details, and explain the problems.

2. Provide detailed information: Make sure to provide as detailed information as possible, including date, time, place and employees or services involved. This will help them better understand the problem and investigate.

3. Follow up the complaint: Once the complaint is submitted, make sure to keep the relevant complaint number or follow-up information. In this way, you can always ask them about the progress of their complaint.

4. Seek superior support: If you are not satisfied with the response of IHG customer service department, you can consider contacting their superior supervisor or management to explain the problem to them and seek further solutions.