How to understand the relationship between shortcut keys and hotel service quality?

It must be fast but also ensure service quality, both are indispensable.

Quality is the satisfaction of service recipients or peer recognition. Our service quality is the sum of eight elements: attitude, technology, responsibility, hardware, management, highlights, complaints, and errors. Among them, complaints and errors are negative numbers, and they should be smaller.

Explanation and requirements of the 8 elements that constitute service quality. The 8 elements that constitute service quality. Attitude: The attitude towards customers must be enthusiastic, thoughtful, serious and careful, rather than being indifferent, contradictory, or even worse. . Technology: refers to the business level, including sales process and after-sales service. Responsibility: Serving customers sincerely, so that customers can buy with confidence and use with comfort. Hardware: It is equipment, shopping environment, etc. Management: It is the process by which managers effectively use human, material and financial resources to achieve organizational goals. Highlights: They are service highlights, service features or special services. Highlights can play a role in making the final point. Complaints or errors: is a negative number, the smaller the better.