Traditional Culture Encyclopedia - Hotel franchise - The ceiling of the hotel room leaks and the computer is stolen. How to complain?

The ceiling of the hotel room leaks and the computer is stolen. How to complain?

Stop complaining and contact the hotel directly.

You can ask the hotel to change rooms or get a refund. If the computer is stolen in the hotel, contact the hotel front desk as soon as possible. If you can't find it, you can call the police for help.

Valuables are best stored at the front desk of the hotel. In fact, almost every hotel has such a reminder. On the one hand, the two parties form a custody relationship invisibly, and the hotel has the obligation to undertake custody; On the other hand, because both parties have checked and verified, they can determine the specific items that were lost or stolen at that time. In fact, the safe in the room belongs to self-care, and the hotel will not be liable for compensation unless there is evidence to prove that the hotel has violated its security obligations. Moreover, even if the responsibility is investigated, it is easy to cause controversy because the specific matters cannot be determined.