Traditional Culture Encyclopedia - Hotel franchise - Hotel service quotes

Hotel service quotes

The hotel’s service motto: Be more careful, more patient, and more responsible for every customer. What other hotel service quotes have you seen? Below I will share with you the content of hotel service quotes. I hope you like it!

Quotes about hotel service

1) A smile that warms people's hearts and treats customers with sincerity.

2) Develop knowledge and innovate services.

3) Pay attention to details and win trust with sincerity.

4) The "Four Standards" of hotel services: "International Standard", "Gold Standard", "Gold Key Standard" and "Star Standard".

5) Customer satisfaction is the driving force of our business.

6) Team spirit is the core of corporate culture.

7) Because we are together by fate, success depends on everyone’s efforts.

8) Learn from each other and make progress faster, and make rewards and punishments clear between public and private affairs and be more realistic.

9) Treat the passengers’ difficulties as your own difficulties and turn the passengers’ happiness into your own happiness.

10) There are all kinds of department stores and all kinds of customers.

11) Service starts with a smile.

12) Smiling at you makes me happy. Your smile is the motivation for my work, and your satisfaction is the success of my career.

13) Stay calm when encountering difficulties and keep business secrets secret.

14) Three understandings of banquet service: understand the customs and habits of the guests; understand the taboos of the guests; understand the special requirements of the guests.

15) Warm and generous, service with a smile.

16) A friendly smile is the best sales pitch.

17) Serve with a smile and treat guests with integrity.

18) Be more careful, more patient, and more responsible for each customer.

19) Smiling makes you happy. Your smile is the motivation for my work, and your satisfaction is the success of my career.

20) Be more diligent in your work and gentler in your conversations.

Selected hotel service quotes

1) Be more efficient and act faster.

2) The "Four Fasts" of service: fast check-in, fast checkout, fast ordering, and fast serving.

3) The legs must be diligent, the waist must be bent, the mouth must be sweet, and the smile must always hang on the face!

4) Four understandings: fully understand the needs of the guests; fully understand The guest's fault; fully understand the guest's complaint; fully understand the guest's complaint.

5) It is better to do what you say than to do what you do best.

6) Be flexible in handling problems and be enthusiastic in dealing with others.

7) During the conversation with the guest, maintain eye contact with the guest. This not only helps with communication, but also makes the guest feel that you sincerely want to help him, so that even if you cannot satisfy the guest in the end He wouldn't care too much about the request.

8) Be cautious in your working methods and be generous and tolerant.

9) Give guests direct attention. There may be situations where you may not be able to accommodate a guest right away, but never turn your back on a guest as this can make the individual feel that they are not valued. In this case, you can let the guest know that you are temporarily unable to receive him or her through greetings, glances, or other means. This can eliminate the unpleasantness caused by waiting for guests.

10) Be more diligent in your work and gentler in your conversations.

11) More ideas, fewer reasons.

12) Do not eat spicy or smelly food before going to work.

13) Smile more and have a sweeter mouth.

14) A smaller temper and a bigger belly.

15) Professional service starts with the appearance of employees. Neat clothing and appearance mean that we value our guests and provide professional services.

16) Understand the problem thoroughly and work hard and carefully.

17) "Three light and one quick" during the operation.

18) The “Four Fasts” of service: fast check-in, fast checkout, fast ordering, and fast serving.

19) Learn from each other and make progress faster, and make rewards and punishments clear between public and private affairs and be more realistic.

20) When sneezing, you should hold your mouth with your hand and turn around. (You should apologize to the other party afterward)

Collection of famous quotes about hotel service

1) Protect guests’ privacy, always talk about guests’ various information carefully, and do not get information from guests before Disclosure is absolutely not allowed unless permitted. Because this may cause all kinds of troubles to the guests, and may even cause losses to the guests indirectly or directly.

2) Be a little confused about trivial matters and be more humane.

3) After knowing the guest’s name through various methods, do not call him Mr. or Ms., but add the guest’s surname. Because guests are always happy to be addressed by their last name, it makes them feel noticed.

4) Speak softly, walk softly, operate lightly, and serve quickly.

5) Give your guests a sincere and smiling greeting, which depends on your facial expression and eyes. When greeting guests, gestures but no words will make the guests feel uncomfortable or think that you don't pay attention to them at all; if there is no facial expression, it is more likely to make the guests feel unwelcome. On the contrary, if you can give guests a sincere and smiling greeting, you can make the guests feel warm and thoughtful.

6) Listen carefully when talking to guests. This not only allows you to accurately understand the guest's meaning, but also understands the guest's mood, thereby providing better service.

7) Stay calm when encountering difficulties and keep business secrets secret.

8) Be more efficient and act faster.

9) Don’t display a lack of confidence. This will directly affect the mental outlook of other employees. Similarly, it will also make guests feel that you do not respect them, causing guests to think that the hotel's service level is not professional. Therefore, a good mental outlook plays a big role in both hotel employees and guests at work.

10) Be more diligent in your work and gentler in your conversations.

11) Professional service starts with the appearance of employees. Neat clothing and appearance mean that we value our guests and provide professional services.

12) Listen carefully when talking to guests. This not only allows you to accurately understand the guest's meaning, but also understands the guest's mood, thereby providing better service.

13) During the conversation with the guest, maintain eye contact with the guest. This not only helps with communication, but also makes the guest feel that you sincerely want to help him, so that even if you cannot satisfy the guest in the end He wouldn't care too much about the request.

14) Stay calm when encountering difficulties and keep business secrets secret.

15) Be a little confused about trivial matters and be more humane.

16) Smile more and have a sweeter mouth.

17) After knowing the guest’s name through various means, do not call him Mr. or Ms., but add the guest’s surname. Because guests are always happy to be addressed by their last name, it makes them feel noticed.

18) Speak softly, walk softly, operate lightly, and serve quickly.

19) Do not eat pungent or smelly food before going to work.

20) Be smaller in temper and bigger in belly

After reading famous quotes about hotel service, also read:

1. Collection of inspirational slogans about hotel service

2. Mottos about hotel service

3. Inspirational slogans for hotel waiters

4. Quotations from outstanding hotel employees

5. Selected inspirational slogans for restaurants