What are the list of senior experts in domestic hotel management?

Wang Dawu Wang Dawu, Title: Researcher Basic Introduction: Born in June, 1946, Master of Tourism Economics. Mainly engaged in tourism and hotel management research. He is currently the director of Wang Dawu's Tourism Economy and Planning Studio of Shanghai Academy of Social Sciences, the director of the Tourism Research Center of Shanghai Academy of Social Sciences, the editor-in-chief of Hotel World magazine, the member of the National Tourism Standardization Technical Committee and the executive director of china tourism association. The main academic achievements are: China Tourism Must Read, International Tourism Development and Management, New Tourism Economics, GB/T 19004.2-ISO9004-2 Tourism Service Standardization Manual, Hotel Service Science, 2 1 Century Hotel Industry Development Trend, and China Tourism. The main contents of modern hotel service and innovation: 1, ten characteristics of hotel service 2, standards and elements of hotel service quality 3, composition and value for money 4, standardization of hotel service (1) 5, standardization of hotel service (2) 6, standardization of hotel service (3) 7, standardization of ISO and hotel service 8, personalization of hotel service (3). People-oriented and emotional service (1)1,people-oriented and emotional service (2) 12, golden key service 13, hotel overall cognition 14, team spirit1.