? * * * Dream of the future

In August, 2008, in the women's gymnastics team final of the Beijing Olympic Games, Li Shanshan did a somersault and landed on the balance beam for two weeks. At that moment, she was a smiling princess on the balance beam. Li Shanshan clearly remembers that "One World, One Dream" was the most striking thing on the streets of Beijing that year.

Fourteen years have passed. In front of the TV, watching the China Winter Olympics delegation enter the main venue of the Beijing Winter Olympics, the Olympic champion was still excited. At this time, she is a middle class who works silently for the financial services of the Winter Olympics.

June, 5438+October, 20221October, I followed the car to the branch meeting place of Zhangjiakou Mountain Broadcasting Center for the first time, sitting in the last row of the bus, and Liang Jia's sight was blurred. At this moment, he finally fulfilled his dream of serving the Olympic Games. Liang Jia couldn't help humming the most fashionable melody this winter-"Going to the Future Together".

Fourteen years passed quickly. Liang Jia, a newly graduated college student, was deeply sorry to learn that he had no chance to serve the Beijing Olympic Games. "3930", which he remembers very clearly, is the total number of service guarantees of China banks in 2008.

Happy or sad, excited or depressed, it bears the Olympic love between Li Shanshan and Liang Jia, and also reflects that Bank of China, a financial institution with a history of 1 10, has crossed the spring and autumn of nearly 20 years, struggling hard and facing the future.

On July 14, 2004, China Bank became the only banking partner of Beijing 2008 Olympic Games. Since then, the Bank of China has been closely linked with the Olympic Games. In this journey, there is a special witness.

In August 2008, the sun in Beijing was like fire. Li Shanshan, a member of the China women's gymnastics team, is visiting the Olympic Village with her teammates. When passing by the business hall of China Bank, Sun Jing, the lobby manager, recognized them, greeted them warmly and greeted them with water.

Gymnasts with an average age of 17 were attracted by Fuwa's handsome and free-and-easy pommel horse movements on the Olympic series credit cards of China Bank. After Sun Jing's introduction, they got their first credit card.

"This unforgettable credit card with the Olympic logo has accompanied me to various stadiums around the world. It seems to be a lucky card that accompanied me to grow up and tide me over." Li Shanshan said.

Later, Li Shanshan and Sun Jing got to know each other. Gymnastics national team members are usually busy in training, and Sun Jing often drives them to the bank for business on Sundays. Many years later, Li Shanshan recalled: "It is precisely because of this service and this dedication that the brand of' China Bank' is deeply branded in my heart."

2065438+On May 24th, 2007, Li Shanshan, who retired for further study, entered the landmark building of China Bank in Macau and officially became a member of China Bank. China Bank, the Olympic champion, became attached to her.

The fate continues. In less than two months, China Bank became the official bank partner of Beijing 2022 Winter Olympics and Paralympics, and became the first "Double Olympic Bank" in China.

"For most athletes, it is almost impossible to participate in the Summer Olympics and the Winter Olympics at the same time, but now it has become a reality for me." Li Shanshan said.

In 2008, she won the championship at the Beijing Olympic Games. Today, together with thousands of pedestrians, she refueled on the track of financial services in the Winter Olympics.

An Olympic credit card and a caring service have made Li Shanshan's fate with China Bank, and also continued her fate with the Olympics. China Bank's open genes, cross-border advantages and pursuit of excellent service also make it the "best choice" to serve the Beijing Winter Olympics.

During the Beijing Olympic Games, Bank of China established a highly praised Olympic support team, which achieved the success of "zero complaints in service and zero errors in business" and fulfilled its "unparalleled" commitment to the Beijing Olympic Games.

For the Beijing Winter Olympics, the Bank of China once again put forward its own requirements. On the premise of epidemic prevention and control, we will improve the quality of financial services with high-level elite teams, enhance customer service experience with high-level financial innovation, and contribute our financial strength to the successful hosting of a "simple, safe and wonderful" Winter Olympics.

For some people, the Beijing Olympic Games is a glorious and beautiful memory; For others, the Beijing Olympic Games is also a pain.

In 2008, Liang Jia, as a newcomer to BOC, regretted missing the Olympic service team. He didn't want to. Over the years, he has collected many commemorative bank cards, passbooks and certificates of deposit under the joint logo of the Olympic Games and the Bank of China, which can make up for the regret of not serving the Beijing Summer Olympic Games.

Since 14, Liang Jia has worked in various institutions and positions in Zhangjiakou Branch. By chance, she finally got the chance to contact the Olympics again in the year of no doubt.

Zhangjiakou is the host of most snow events in Beijing Winter Olympics, and 5 1 gold medals were produced during the games-coincidentally, this figure is exactly the total number of gold medals won by China Corps in the 2008 Beijing Olympic Games. The nature of the branch located in the mountain broadcasting center is more special. During the Winter Olympics, it is open to media reporters from all over the world, and every move will become the focus of the world.

Serving in such a key field is also a brand-new challenge for Liang Jia, the "old man" of the bank.

At the beginning of 20021,the preparations for the Olympic Games began to run, and the financial service team of China Bank also began to select, interview and train.

"Everyone is signing up" —— For Liang Jia, who has taken the leading position in the branch, he needs to calm down again for long-term off-the-job training, pick up English again and compete with a group of children born after 1995 or even in 1998 or 1999. He must pass psychological barriers and skill barriers.

Liang Jia wrote common expressions on a small card he carried with him and took them out at any time to recite them repeatedly. "Just like Leonardo da Vinci painted an egg." If you read it smoothly, the words in daily communication will become "instinctive" and blurt out. Learn one sentence and then copy the next, and the cycle begins again.

"For me, this is an opportunity to make up for my regret," Liang Jia said. "Whether we are' old people' or young employees, we are constantly working hard to serve the Winter Olympics."

Three periods of more than 20 days' training, including oral English, foreign currency, visa payment, epidemic prevention and control, Olympic Committee operation mechanism, ice and snow culture, history of Winter Olympics, financial business theory and practice, service etiquette, etc. , have been written into the training schedule.

Among the training lecturers, Zhou, director of the training center of Bank of China Beijing Branch, was deeply impressed. As a witness of the 2008 Olympic Games, Zhou shared his own torch relay story in class.

The torch relay is a concrete manifestation of the Olympic spirit, which provides an opportunity for all sectors of society to get in touch with the Olympics and feel their dreams. In that year, BOCOG's overseas torch relay operation team carried out the torch relay in 19 countries and regions and 2 1 city along the ancient Silk Road, crossing five continents and four oceans in the world and passing through 48 countries, which lasted for 33 days.

Walking with the Flame, Zhou participated in the related service guarantee work, and witnessed the "Olympic Love" and "Olympic Story" of China Bank from many angles. During his three-hour lecture, no student got up, and no one went in or out of the classroom, as if afraid that he would feel sorry if he missed any words.

At eight o'clock every night, the day's training course is over, and many people are still reluctant to leave. It was not until the lights went out in the computer room and the security guards "rushed" over that they reluctantly left.

Solid training means perfect service.

"Three competition areas, one standard" is the commitment of China Bank to the financial services of the Winter Olympics. In the three Winter Olympic Villages of Beijing, Yanqing and Zhangjiakou, China Bank covers all layout institutions. More than 200 elite soldiers, 5 outlets and 4 self-service areas ensure that financial services are "everywhere"; Formulate exclusive financial service plans, optimize business processes such as winter Olympics account service, settlement and sale of foreign exchange, and cross-border remittance to ensure convenient and fast financial services; 28 kinds of foreign currency cash services, 24-hour self-service banking services, self-service foreign currency exchange services, 95566 customer service provides 9 kinds of foreign language consulting services, and financial services are comprehensive and caring.

The pilot of digital RMB is a highlight of financial services in this Winter Olympics, and two kinds of digital RMB, soft wallet and hard wallet, have appeared one after another. Soft wallet means that customers can open an account, recharge, spend money, cancel their accounts and other operations with the help of mobile phones. Hard wallet is a kind of physical wallet, which uses double offline "black technology" and can be carried and used by customers without electricity and network. In Beijing and Zhangjiakou, China Bank has created more than 40,000 acceptance scenarios, covering the diverse needs of domestic and foreign customers such as "food, housing, transportation, travel, shopping and entertainment". During the Games-time, customers can apply for hard wallets at China Bank outlets and contracted hotels in the Winter Olympics area and enjoy a safe and convenient digital RMB payment experience.

"Some people who served in the 2008 Olympic Games joked that this time we were equipped and the guns were changed." Liang Jia said with a smile, "The times are developing and technology is improving, but the key to good service is people. The goal of our China pedestrian group to serve the Olympic Games is actually very simple,' There is no best, only better!' "

Like Liang Jia, Yanqing Winter (Paralympic) Olympic Sub-branch has a long-standing desire to serve the Winter Olympics. In the summer of 2008, shortly after the college entrance examination, he received the admission notice from capital university of economics and business. In addition to joy, during the summer vacation when the streets of Beijing were full of Olympic atmosphere, he was still wondering when he could become an Olympic volunteer.

In 20 12, China Bank celebrated its centenary birthday. This year, Ma Yao, who graduated from university, got his wish and became an employee of Bank of China. After entering the business, he has heard countless stories about serving the Olympic Games. At the same time, I admire and admire, and my heart is more yearning.

"On the occasion of the 1 10 anniversary of the establishment of China Bank, I have the honor to be a service provider within the red line. I think this is an invisible fate. " Speaking of his feelings after being identified as a service worker for the Winter Olympics, Ma is full of pride. "In the beginning, I was very excited and excited. Later, I felt a great responsibility. Now I feel a sense of accomplishment when I see the smile on the customer's face after our careful service! "

The friendship among Zhou, Liang Jia and Ma is a relay and inheritance. With the same enthusiasm, pride and responsibility, pedestrians of different ages are linked by the same "Olympic Games" theme.

In the process of preparing for the service of the Winter Olympics, what Liang Jia feels is the close cooperation chain within the organization and the team strength of * * * *.

A little thing has become his lingering memory. When I first arrived at the Mountain Broadcasting Center, the infrastructure was incomplete and all kinds of equipment needed debugging. Among them, it is an extremely basic and low-tech job to install microphones and prepare spare microphones in order to ensure the conference contact with China Bank Headquarters and Winter Olympics Sub-branch. An elderly colleague in the information department, although reminded several times "remember to change the battery", is still not at ease. I went up and down the mountain three times in one day, and I didn't feel at ease until I settled the microphone myself.

The dedication of "Liang Jia" is only the tip of the iceberg for China Bank to fulfill its service promise for the Winter Olympics. China Bank, together with Beijing and the "Double Olympics", not only provides excellent on-site financial services.

From the National Speed Skating Hall and Shougang ski jumping, to the construction projects of the core venues of the Winter Olympics, such as Yanqing Winter Olympics Stadium and Zhangjiakou Chongli Ancient Poplar Stadium Group, and to the supporting infrastructure projects such as Beijing-Zhangjia high-speed railway and Yanchang-Gaochun high-speed railway, all of them have the support of China Bank. Since 20 17 became the official bank partner of the Winter Olympics, China Bank has approved a credit line of nearly 50 billion yuan, with a cumulative investment of more than 20 billion yuan.

From Beijing and Hebei to Heilongjiang, Jilin and Xinjiang, China Bank's financial support covers more than ten provinces, municipalities directly under the Central Government and autonomous regions, escorting local winter Olympic ice and snow projects, and has approved a total credit of more than 60 billion yuan.

From colorful warm-up activities for the Winter Olympics, to international ice and snow events and mass ice and snow experience projects, from developing "sliding from south to north" to enhancing the extensive knowledge of "getting rid of ice and snow and looking for China Bank", China Bank has always contributed financial strength to the goal of "300 million people participating in ice and snow sports", so that the ice and snow culture can be passed down-the grand ideal of a big country and the care for every ray of ordinary fireworks.

On 20021August 17, China Bank awarded Gu Ailing "Global Ice and Snow Promotion Ambassador of China Bank" and invited her to promote the Beijing Winter Olympics. I hope that as a member of the "China Bank Dream Team", she will drive more people to participate in the ice and snow sports with her excellent performance in the Winter Olympics.

In this Winter Olympics, the "China Bank Dream Team" lived up to expectations. Gu Ailing won two gold medals and one silver medal, while Sui Wenjing and Han Cong went one step further in the silver medal of PyeongChang Winter Olympics and won the championship. Together with those China athletes who fought for gold and silver, they ignited the passion of Chinese people to love and participate in ice and snow sports.

"Pursuing Excellence" is the motto of a generation of agents. On the "track" of excellent service, they chase each other. Just like Olympic athletes, they constantly surpass themselves on the field.

During the Winter Olympics, the financial service guarantee of China Bank was praised by many parties. On February 12, IOC President thomas bach and his party visited the financial service area of Dongcun Village, Chongli Sub-branch of Bank of China, and expressed their heartfelt thanks to Bank of China for supporting the Olympic Games.

On July 20th, 2002/kloc-0, the 65438th plenary session of the International Olympic Committee held in Tokyo, Japan voted to add "more unity" after the Olympic motto "swifter, higher and stronger". Coincidentally, almost at the same time, Bank of China issued the Group's "14th Five-Year Plan", and the values of "excellent service, steady creation, openness and tolerance, and win-win cooperation" echoed the new Olympic motto, with similar results.

Looking back at history, the Centennial Olympic Games and the Centennial Bank of China will meet unexpectedly at some time points to witness the rise of China and the rejuvenation of the nation.

1908, the predecessor of Tianjin Youth Magazine, Sunday, issued "Three Questions about the Olympic Games": China, when can you send athletes to the Olympic Games? When will our athletes win the Olympic gold medal? When can our country hold the Olympic Games?

100 years later, in 2008, when Mr. Samaranch took over the commemorative banknotes numbered 002008 issued by the Bank of China, and kept them permanently and displayed them in the Olympic Museum on the shores of Lake Uzzi in Lausanne, Switzerland, the century-old China Bank witnessed that the Olympics and China joined hands to build the same world and move towards the same dream.

19 12, China bank was established in Shanghai, with the concept of "seeking social welfare and making the country rich and strong", which started the grand course of national financial industry in modern China to save the country and survive.

1 10 years later, when Bank of China once again set foot on the new "track" serving the Beijing Winter Olympics in the name of "Bank of Ao Shuang", the Centennial Olympics witnessed that Bank of China was bearing the glory of the century and embarked on a new journey facing the future.

"After a hundred years of wind and rain, I have never lost my heart." From summer to winter, across time and space, a prosperous, harmonious and confident China is more leisurely going to the world, facing the future, and constantly forging ahead from participants and practitioners of the Olympic Movement to promoters and leaders.

"Everything is spring, and you are also a teenager." The great rejuvenation of the Chinese nation has never stopped. Standing at the new starting point of 1 10, China Bank, as the only "double-Austrian bank", is taking "integrating into the world and benefiting the society" as its mission, responding to the powerful drum beat of China in the new era, courageously advancing towards the new vision of building a world-class modern banking group, and continuing to strive for the country's goal of realizing the second century.

On February 4th, Beijing Bird's Nest, the fire of the Winter Olympics was blazing. On this day, the breath of spring comes quietly, and the fire of hope continues to be passed on to the future.

On February 20th, the Beijing Winter Olympics came to an end, but the story of Bank of China and the Olympic Games continued.

With the rise of Ran Ran and the sunrise of China in spring, China Bank will strive for a hundred years and dream of the future with a brand-new style of 1 10!

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