What facilities should a room in a two-star hotel be equipped with?

Conditions for the classification of two-star hotels

1.1 The layout of the hotel is basically reasonable and convenient for guests to carry out normal activities in the hotel.

1.2 The graphics of public accommodation in the hotel comply with LB/T001.

1.3 According to the local climate, there are heating and cooling equipment, and each area is well ventilated.

1.4 Front Office

a. There is a front office and main service desk that are suitable for the scale and star rating of the hotel;

b. The main service desk has a medium-sized , English logo, staff are on duty 24 hours a day to provide reception, inquiry and checkout services;

c. Provide message service;

d. Provide regular foreign currency exchange services;

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e. The main service desk provides promotional materials for hotel services, hotel price lists, city transportation maps, introductions to the city's tourist attractions, various transportation timetables, and newspapers and periodicals suitable for guests;

f. Can accept domestic room and restaurant reservations;

g. There is a safe for valuables that guests can open by themselves;

h. There is a luggage pusher for guests to use. Car and luggage service if necessary. There is a small luggage storage service;

i. There is a duty manager who can receive guests 16 hours a day;

j. There is a resting place for guests;

k. Ability to speak English Provide services. Various instructions and services should be expressed in at least Chinese and English simultaneously;

l. The switchboard operator can provide telephone services to guests in English.

1.5 guest rooms

a. There are at least 29 rooms (sets) available for rent;

b. Well-decorated, with cushioned beds, tables, Chairs, bedside tables and other supporting furniture, with sufficient lighting;

c. There is a bathroom equipped with a toilet bowl, basin, dressing mirror, shower or bathtub, and a shower curtain. Take effective anti-slip measures. Cold water is supplied 24 hours a day, and hot water is supplied 18 hours a day;

d. There is a telephone, and domestic and international long-distance calls can be made through the switchboard. There are instructions for use next to the telephone;

e. There is a color TV;

f. There are anti-noise and sound insulation measures;

g. There are blackout curtains ;

h. There are stationery items suitable for the hotel's star rating. There are hotel service guides, price lists, accommodation regulations, city traffic maps and tourist attraction introductions;

i. Guest rooms and bathrooms are fully tidied once a day, and bed sheets and pillowcases are changed daily;

j.Hot and cold drinking water is provided 24 hours a day.

k. Provide general laundry services;

l. Provide meal delivery services upon guest request.

1.6 Restaurants and Bars

a. The total number of seats is compatible with the guest room reception capacity;

b. There is a Chinese restaurant that can provide Chinese food. After dinner, guests can order no earlier than 20:00;

c. There is a cafe (simple Western restaurant) that can provide Western breakfast. The coffee shop (or a restaurant) should be open for no less than 12 hours and have clear business hours;

d. Have facilities that can provide bar service;

e. Restaurant supervisor and foreman Can serve in English.

1.7 Kitchen

a. The location is reasonable;

b. The walls are covered with ceramic tiles, the floor is covered with non-slip materials, and there is a suspended ceiling;

c. The cold dish room and pastry room are independently separated and have sufficient air-conditioning equipment. There are air disinfection facilities in the cold dish room;

d. The rough processing room is isolated from the operation room, the temperature in the operation room is suitable, and the air-conditioning supply should be more sufficient than in the guest room;

e. Yes. Sufficient cold storage;

f. The dishwashing room is reasonably located;

g. There are special facilities for placing temporary garbage and keeping them closed;

h. Kitchen Between the restaurant and the restaurant, there is a spring door that separates entrance and exit for sound insulation, heat insulation and odor insulation;

i. Take effective measures to disinfect mosquitoes, flies, cockroaches and other pests.

1.8 Public *** area

a. Provide return line or parking lot;

b. Buildings with 4 floors (inclusive) and above are for guest use Elevator;

c. There are public telephones and local telephone directories;

d. There are public toilets for men and women respectively;

e. There are shopping malls selling daily necessities for travel;

f. Selling stamps and sending letters;

g. There are emergency lighting.